Articles that mention "Zendesk"

Customer summaries: Automatically send prospect insights right to your reps

The more time your team spends researching prospects ahead of calls, the less time they have to actually chat with potential customers. Learn how to automate this research to set your reps up for selling success.

The 5 best live chat apps for customer support in 2025

We've tested dozens of live chat apps for customer support, and here we'll present the best with our reasoning for each pick.

4 ways your customers benefit from support and service automation

When you take advantage of automation, you’re able to more easily deliver on your customers' expectations around speed, personalized attention, and more.

Zendesk gets a major update and Google Vertex AI is here

Zendesk, Google, Stripe, and Eventbrite are among the apps that saw updates in January 2024.

Freshdesk vs. Zendesk: Which should you use? [2025]

Whether you choose Freshdesk or Zendesk, both offer excellent omnichannel support options. Here's how they stack up.

The 6 best Jira alternatives in 2025

Depending on the use case (and budget), there are a number of Jira alternatives for you to consider. 

How to create monthly Zendesk tickets automatically

Scheduling in regular support tasks means you'll never forget about doing them and deliver better customer service.

4 ways to automate Hugging Face

Discover how to use Hugging Face and Zapier to streamline customer support, conquer content management, organize social media posts, and make team collaboration easier.

How a Real Estate Broker Uses Automation to Reduce Follow-Up Time by 90%

Our stories explore how Zapier's users solve common problems. From marketers to CEOs, educators to real estate agents, millions use Zapier to automate their most tedious tasks. If you haven't yet, try Zapier for free to see what we're all about.

Zendesk: App of the day

You found the perfect ivory pillow to set off the yellow tones in your bespoke ecru sofa, but your holy grail cushion seems to be lost in the mail.