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Send AI-crafted replies to inbound emails for faster follow-up

Automatically monitor new email threads across Gmail and Zapier Chatbots. Send instant contextual reply drafts when inbound message arrives, urgent questions appear, or new threads open—so you can answer faster, keep threads moving, and avoid manual drafting.

How this automation speeds up email follow-up

When inbound emails arrive, delays can stall conversations and reduce replies. This automation generates chatbot drafts and posts formatted replies—so you can respond in the same thread without manual drafting.

  1. 1.Monitors new email threads

    Integrate Gmail and email routing tools to map message fields to conversation context so you can trigger AI reply drafting.

    Gmailor swap with your favorite app
  2. 2.Filters qualifying messages

    Integrate Filter by Zapier and inbox rules to check the sender ignore list so you can skip auto-generated or blocked senders.

    Filter by Zapieror swap with your favorite app
  3. 3.Generates chatbot reply draft

    Integrate Zapier Chatbots and conversation context tools to request a reply draft keyed to the thread so you can prepare the response.

    Zapier Chatbotsor swap with your favorite app
  4. 4.Converts reply formatting

    Integrate Formatter by Zapier and text formatting tools to transform the bot reply from markdown into email-ready body content.

    Formatter by Zapieror swap with your favorite app
  5. 5.Replies in the same thread

    Integrate Gmail and email threading tools to send the formatted reply using the thread identifier so you can continue the conversation.

    Gmailor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

3,4 millions d’entreprises nous font confiance

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Étape 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Étape 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Étape 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Télécommande

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier nous aide à conclure bien plus que 50% plus d'offres que nous ne le ferions sans lui. Il s'agit d'un élément clé de notre stratégie globale et, par conséquent, de notre argumentaire de vente.

Raphael BochnerFondateur et directeur des systèmes d'information

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

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