1.New comment in community
Integrate Circle, community comment streams, and topic context to detect each new comment and capture mention content.
Post AI-crafted replies to user mentions in community
Automatically monitor new comment mentions in Circle across community spaces. Create and update when qualifying mentions arrive, transform comment text, generate a reply, and post it back—so you can protect response time, improve consistency, and avoid manual reply drafting.
How this automation accelerates reply turnaround
When new community comments mention your team, slow replies can reduce trust. This automation filters mentions and drafts replies with context, then posts the comment back—so your team can respond faster.
Cercleor swap with your favorite app
2.Filter qualifying mentions
Integrate Filter by Zapier, routing rules, and bot-account settings to continue only for qualifying mentions and ignore own posts.
Filter by Zapieror swap with your favorite app
3.Transform comment text
Integrate Formatter by Zapier, text formatting tools, and HTML cleaning to replace mention URLs and convert HTML to markdown.
Formatter by Zapieror swap with your favorite app
4.Create AI reply
Integrate ChatGPT (OpenAI), prompt builders, and conversation context tools to generate a concise, friendly reply.
ChatGPT (OpenAI)or swap with your favorite app
5.Post reply to topic
Integrate Circle, community threads, and comment posting to create the assistant reply on the original topic.
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Explore all community management automations
Strengthen community engagement with automated post tracking, reply routing, and sentiment alerts
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Étape 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Étape 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Étape 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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