Automate your IT stack
In IT, you stay busy keeping systems running. Let Zapier handle your access provisioning, ticket triage, and more with built-in logic and conditions. With thousands of secure app integrations—including hundreds of AI apps—you'll reclaim your time to focus on work only you can do.
3,4 millions d’entreprises nous font confiance
Solutions for every layer of your stack
Every IT team runs on a mix of tools, like an ITSM platform, security apps, and identity tools. The solutions below lead to pre-built, customizable workflow templates that connect those tools—so tickets route automatically, requests move faster, and your AI apps slot right into your existing stack. And with built-in security and governance, your team can move faster without risking access controls, audit trails, or the trust you've worked so hard to build with every stakeholder.
IT operations
Streamline IT ops with automated backup management, cloud management, runbook execution, and server tracking
Security operations
Strengthen threat response with automated cloud security, firewall management, network security, and certificate tracking
Vulnerability management
Strengthen security posture with automated scan alerts, remediation tracking, and penetration testing workflows
Security compliance
Streamline security compliance with automated evidence collection, ISO 27001 workflows, SOC 2 prep, and questionnaire responses
Identity & access management
Secure user access with automated provisioning, access reviews, approval routing, and audit logging
IT service management
Streamline IT services with automated ticket routing, request fulfillment, change approvals, and onboarding tasks
Endpoint & infrastructure management
Strengthen endpoint ops with automated device enrollment, patch rollouts, and remote monitoring
IoT & connected operations
Accelerate connected ops with automated device alerts, sensor routing, incident triage, and status logging
Incident response
Accelerate threat response with automated alert routing, incident triage, post-incident reviews, and escalation workflows
Software license management
Streamline license control with automated provisioning, renewal tracking, access updates, and compliance alerts
Network operations
Strengthen network ops with automated alert triage, config updates, incident routing, and health reporting
Threat intelligence
Strengthen threat response with automated alert correlation, feed enrichment, IOC tracking, and analyst alerts
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
What is IT automation?
IT automation uses software to do repetitive tasks for you across your entire tech stack. That way, you can keep systems secure, reliable, and running smoothly.
IT challenges automation solves
Access requests pile up fast
Ticket triage eats up the day
Security alerts come in from everywhere
Software requests get stuck in approval loops
Device setup is still a manual checklist
Audit prep turns into a scramble
Comment ça marche
IT automation connects your tools, triggers actions from system events, and streamlines workflows across access management, ticketing, and security ops. Provision accounts, route incidents, and log approvals automatically—without chasing updates across systems.
Étape 1
Connect your tools
Integrate your ITSM platform, identity provider, security tools, device management system, and team chat.
Étape 2
Define triggers
Set actions to run when tickets arrive, access is requested, alerts fire, or devices are assigned.
Étape 3
Automate & measure
Provision accounts, escalate incidents, update records, and notify teams automatically.
Transform your IT with Zapier
Elevate your IT operations with Zapier's powerful automation tools. Provision access, streamline support workflows, and respond to security events—and that's just the start.
Access and identity management
Keep access moving securely
Automate access requests and account provisioning across your IT stack. Connect your identity provider, HRIS, and ticketing system to approve requests, create accounts, and notify users faster.
Provision accounts from requests
Automatically create user accounts when approved requests land in your ticketing system. That keeps onboarding moving without extra admin work.
Approve access by policy
Based on role, team, or app, send each request to the right approver and keep a clear record of every decision.
Flag risky permission changes
When elevated access is granted or changed, trigger alerts and route the event for review before it becomes a bigger issue.
Notify users when access is ready
Once provisioning is complete, send confirmation in email or Slack so users know exactly when they can get started.
Remove access during offboarding
During offboarding, remove app access, disable accounts, and notify stakeholders from a single HR or ticket trigger.
Connect your apps to build a more efficient workflow
Zapier integrates with thousands of tools so you can automate processes across your stack, streamline work, and keep everything in sync.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier nous aide à conclure bien plus que 50% plus d'offres que nous ne le ferions sans lui. Il s'agit d'un élément clé de notre stratégie globale et, par conséquent, de notre argumentaire de vente.
Raphael BochnerFondateur et directeur des systèmes d'information
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Ready to automate your entire workflow?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.