1.Detect reservation created
Integrate Mews and reservation event data to detect a new booking and trigger the loyalty product workflow.
Add non-refundable loyalty product to guest reservation on booking
Automatically monitor reservation events across Mews with Zapier filters and formatting rules. Create and update non-refundable loyalty product lines when reservations qualify, redemption timing matches, or notes contain an amount—so you can protect folio accuracy, scale billing setup, and avoid manual reconciliation.
How this automation adds non-refundable items to folios
When reservation events arrive without validated loyalty mapping, folios and billing can be wrong at arrival. This automation filters eligibility, parses redemption amounts, and adds the correct product line to each reservation—so your team can keep charges accurate.
Mewsor swap with your favorite app
2.Validate eligibility filters
Integrate Filter by Zapier and booking rules to check agency match and rate group match for eligible reservations.
Filter by Zapieror swap with your favorite app
3.Calculate timing difference
Integrate Formatter by Zapier (Date) and date logic to compare created date and arrival date for timing rules.
Formatter by Zapieror swap with your favorite app
4.Apply timing threshold
Integrate Filter by Zapier and timing conditions to continue only when the booking meets the threshold.
5.Fetch service order notes
Integrate Webhooks by Zapier and reservation data to retrieve service order notes text for the reservation.
Webhooks par Zapieror swap with your favorite app
6.Parse redemption amount
Integrate Code by Zapier (Python) and text parsing to extract the redemption amount from service order notes.
Code par Zapieror swap with your favorite app
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Create booking revenue records from calendar event starts
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Create payout records from new reservations in table
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Post loyalty point payment into reservation billing account
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Post loyalty redemptions as reservation payments by morning
Your reservation notes and manual loyalty entries delay folio updates and add reconciliation work. Posting redemptions as payments keeps folios accurate and billing-ready by morning.
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Record loyalty redemption as payment to guest ledger
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Send monthly occupancy and revenue emails to stakeholders
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Send weekly email content directly to customer chat
Your weekly menu emails sit in inboxes and need forwarding, delaying delivery and adding work for your team. It forwards curated email content to customer chat so menus arrive on time before each weekly service.
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Update reservation segment and purpose on change in PMS
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