- Support Automation
- Ticket Management
- Real-time ticket updates
Update tickets based on new messages in communication channels
Automate updates to support and project tickets by capturing new messages across your communication channels and routing them to the right tracking system. This ensures ticket owners are always informed of new developments, reduces manual status changes, and keeps stakeholders aligned in real time. By linking reactions or message triggers to automated ticket actions, teams save time, avoid oversight, and maintain consistent service levels.
Filter by common apps:
Slack
monday.com
Filter by Zapier
Zendesk
Salesmsg
HubSpot
Schedule by Zapier
Google Sheets
Webhooks by Zapier
Formatter by Zapier
Jira Software Server
Airtable
BulkSMS.com
- Get a New Project Ticket Created in Monday.com When You React in Slack
- Stay Informed: Get Real-Time Slack Notifications for Updated Zendesk Tickets
Stay Informed: Get Real-Time Slack Notifications for Updated Zendesk Tickets
- Stay Organized: Update HubSpot Ticket Status Automatically When New Text Message Arrives in Salesmsg
Stay Organized: Update HubSpot Ticket Status Automatically When New Text Message Arrives in Salesmsg
- Receive Daily Summaries of Open Tickets in Your Communication Channel
Receive Daily Summaries of Open Tickets in Your Communication Channel
- Effortlessly Label Your Jira Tickets from Slack Reactions
Effortlessly Label Your Jira Tickets from Slack Reactions
- Automatically Assign Ticket Owners in Airtable Based on Slack Reactions
Automatically Assign Ticket Owners in Airtable Based on Slack Reactions
- Receive SMS Alerts for Relevant Ticket Updates from Zendesk
Receive SMS Alerts for Relevant Ticket Updates from Zendesk