- Support Automation
- Ticketing System
- Ticket Update Automation
Process ticket updates and responses
This automation category streamlines the management of service and support tickets by automatically synchronizing updates, notifications, and status changes across diverse platforms. It eliminates manual work, ensures real-time information sharing, and accelerates response times for customer inquiries. By auto-refreshing ticket details, sending instant alerts, and collecting feedback, teams stay aligned and deliver better service.
Filter by common apps:
Cognito Forms
Filter by Zapier
Insightly
HubSpot
Formatter by Zapier
Airtable
Storage by Zapier
Zendesk
Smartsheet
ConnectWise Manage
Pushover
PagerDuty
Typeform
Google Forms
monday.com
Slack
Code by Zapier
Freshdesk
- Update ticket record in Insightly when Cognito Forms request is filled and emailed
- Update confirmation date in Airtable when HubSpot ticket property changes
Update confirmation date in Airtable when HubSpot ticket property changes
- Update contact status in HubSpot when ticket property changes in HubSpot
Update contact status in HubSpot when ticket property changes in HubSpot
- Capture support cancellation requests from Zendesk, format details, and log into Smartsheet
Capture support cancellation requests from Zendesk, format details, and log into Smartsheet
- Notify users of new or updated service tickets in ConnectWise Manage and send a Pushover notification
Notify users of new or updated service tickets in ConnectWise Manage and send a Pushover notification
- Create an incident in PagerDuty when a new or updated ticket is submitted in ConnectWise Manage
Create an incident in PagerDuty when a new or updated ticket is submitted in ConnectWise Manage
- Stay Informed: Automatically Update Zendesk Tickets When Typeform Incident Reports Are Submitted
Stay Informed: Automatically Update Zendesk Tickets When Typeform Incident Reports Are Submitted
- Collect feedback from Google Forms, update item in monday.com, and create update in monday.com
Collect feedback from Google Forms, update item in monday.com, and create update in monday.com
- Update customer status in Freshdesk when a reaction is added in Slack
Update customer status in Freshdesk when a reaction is added in Slack