Instant Visibility
Alert your team the moment NPS feedback arrives so they can act on praise or resolve issues immediately.
- Customer Automation
- Net Promoter Score
Net Promoter Score
Automate every stage of your Net Promoter Score workflow with Zapier—from survey distribution to response tracking and team notifications. Centralizing NPS data lets you react faster to customer sentiment, improve retention strategies, and keep stakeholders informed in real time. Eliminate manual steps so your team can focus on analyzing insights rather than moving data.
Seamless Distribution
Trigger personalized NPS surveys automatically based on deals, new contacts, or other criteria to maximize response rates.
Unified Data
Sync scores back to CRM and analytics tools to maintain a single, up-to-date source of customer sentiment.
Featured use cases
Automatically push survey feedback into CRM records for real-time customer satisfaction tracking and improved follow-up workflows.
+ moreAutomatically send Net Promoter Score surveys to new contacts for timely customer feedback and continuous improvement.
+ moreAutomatically post weekly Net Promoter Score summaries to your communication channels for consistent visibility into customer loyalty trends.
+ moreAutomatically notify your team of new NPS submissions in real time to accelerate feedback response and customer satisfaction.
+ moreAutomatically tag contacts by their Net Promoter Score for targeted follow-up and engagement workflows.
+ moreUse Zapier to trigger and send NPS surveys automatically when deals match your criteria or after delivery to capture instant customer feedback.
+ more