Task Capture
Automatically convert important messages into structured tasks so nothing is forgotten.
- Communication Automation
- AI Communication Management
AI Communication Management
AI-powered Communication Management automates the capture, classification, and storage of messages across email, chat, and social channels. Zapier routes each interaction to the right app or database, turns key points into actionable tasks, and keeps feedback organized for future analysis. This eliminates manual triage, speeds up response times, and ensures no critical insight slips through the cracks.
Feedback Vault
Collect and centralize customer feedback from every channel for easy review and prioritization.
Instant Routing
Direct messages to the correct teams and tools in real time to accelerate follow-up.
