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Set up your first integration
Quickly connect Tidio to WhatsApp Notifications with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate Tidio with WhatsApp Notifications - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Contact Sent From Bot" from Tidio.
Add your action
An action happens after the trigger—such as "Send Message" in WhatsApp Notifications.
You’re connected!
Zapier seamlessly connects Tidio and WhatsApp Notifications, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
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Practical ways you can use Tidio and WhatsApp Notifications
Receive WhatsApp updates for Tidio bot contacts
As a business owner, you can stay informed about all new contacts coming through your Tidio bots. Zapier sends you a WhatsApp message whenever a new contact is sent, keeping you in the loop anywhere, anytime.
Business Owner
Send notifications for new Tidio bot contacts
When a new contact is sent from a Tidio bot, Zapier sends a WhatsApp notification to the IT team. This keeps the IT team updated about potential tech-related queries.
ITSend WhatsApp messages for new Tidio bot contacts
When a new contact is captured via a Tidio bot, Zapier automatically sends a message to the contact on WhatsApp. This ensures immediate engagement and helps nurture leads faster.
Marketing & Marketing OpsLearn how to automate WhatsApp Notifications on the Zapier blog
Frequently Asked Questions about Tidio + WhatsApp Notifications integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Tidio and WhatsApp Notifications
How do I integrate Tidio with WhatsApp Notifications?
Integrating Tidio with WhatsApp Notifications can be accomplished by setting up a trigger in Tidio whenever a new message is received or a chat is started. You can then use our platform to send an action that delivers the message content through WhatsApp Notifications.
What triggers are available for sending WhatsApp Notifications from Tidio?
You can configure triggers such as receiving a new chat, a specific keyword being used by a customer, or a chat being resolved to start sending notifications through WhatsApp.
Can I customize the messages sent through WhatsApp Notifications from Tidio?
Yes, you can customize the content of the notifications based on the information collected via Tidio. The customization options allow you to include user-specific data like names or order details in your messages.
Is there a limit to how many WhatsApp messages I can send via this integration?
The number of notifications you can send depends on both our and WhatsApp’s policies. It's important to check these limitations within your account settings and usage policy documentation.
How do I manage user consent for sending WhatsApp Notifications from Tidio?
Managing user consent is crucial. We advise implementing consent forms or checkboxes during sign-up or interaction within your website, ensuring compliance with local regulations before activating message triggers.
What should I do if my WhatsApp Notifications are not being delivered?
First, check if the trigger setup within Tidio is correct and matches your action conditions. Verify that your account settings are properly configured for delivering messages through WhatsApp. If issues persist, contact support for troubleshooting assistance.
Can I automate customer support workflows between Tidio and WhatsApp?
Yes, automating workflows allows you to streamline customer support tasks by creating specific triggers in Tidio that automatically send follow-up messages or information requests through WhatsApp as part of an automated sequence.
