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Zapier makes it easy to integrate tawk.to with monday.com - no code necessary. See how you can get setup in minutes.
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Help
tawk.to
tawk.to
1. Choose trigger event
monday.com
monday.com
2. Choose action
1. Select the event
Setup
Test
tawk.to
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Ended" from tawk.to.
Add your action
An action happens after the trigger—such as "Archive Board" in monday.com.
You’re connected!
Zapier seamlessly connects tawk.to and monday.com, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Board ID
Required
Item ID
Required
New Item Name Value
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Board Name
Required
Board Kind
Required
Template Id
Workspace Id
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Board ID
Required
Group Name
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Board ID
Required
Item Name
Required
Subitem Name
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Board ID
Required
Group ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Board ID
Required
Group ID
Required
New Group Title
Should add group to top?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Board
Required
Item
Required
Group
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Board ID
Required
Item ID
Required
Column
Required
File
Required
File Name
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Board
Required
Column to Search
Required
Include Subitems?
Action
This is an event a Zap performs.
Search
Find existing data in your app
Board ID
Required
User :
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Board ID
Required
Item ID
Required
Column
Action
This is an event a Zap performs.
Search
Find existing data in your app
Board ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use tawk.to and monday.com with AI agents and code
Beyond Zap workflows. Call tawk.to and monday.com actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose tawk.to and monday.com actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Archive Board
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Practical ways you can use tawk.to and monday.com
Create monday.com items for chat tickets
When a new ticket is created in tawk.to, Zapier can automatically create a new item in monday.com. This workflow ensures customer support tickets are tracked in the project management tool, improving task visibility and team coordination.
With this integration, Zapier creates updates in monday.com boards whenever a new live chat starts in tawk.to. Marketing teams can analyze interactions for insights, aligning campaigns based on direct customer interactions to optimize content strategies.
Zapier logs new tawk.to chat transcripts as updates in monday.com. Sales teams gain better oversight of customer pain points and preferences, paving the way for personalized pitches and improved conversions.
Learn how to automate monday.com on the Zapier blog
Make work flow with AI
Level up your tawk.to to monday.com integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.