Tactful UCX + Filter by Zapier + HubSpot

Create HubSpot tickets and update new Tactful UCX ticket entries

Streamline your ticket management across your HubSpot and Tactful UCX platforms. With this Zap in place, when a new ticket is created in Tactful UCX, first HubSpot will automatically search for the assignee email in HubSpot to assign the ticket and create it in HubSpot. Then the ticket will be updated in Tactful UCX with the external ID of the created ticket in HubSpot.

Streamline your ticket management across your HubSpot and Tactful UCX platforms. With this Zap in place, when a new ticket is created in Tactful UCX, first HubSpot will automatically search for the assignee email in HubSpot to assign the ticket and create it in HubSpot. Then the ticket will be updated in Tactful UCX with the external ID of the created ticket in HubSpot.

  1. When this happens...
    Tactful UCXTactful UCX
    New Ticket

    Triggers when a new Ticket is created with webhooks.

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this...
    HubSpotHubSpot
    Get Owner by Email

    Gets an existing owner by email.

    ActionSearch
  4. then do this...
    HubSpotHubSpot
    Create Ticket

    Creates a Ticket in HubSpot.

    ActionWrite
  5. then do this!
    Tactful UCXTactful UCX
    Update Ticket

    Triggers when a Ticket is updated with webhooks.

    ActionWrite
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Supported triggers and actions

    • ProfileRequired

    Trigger
    Polling
    Try It
    • bodyRequired

    • webhook_is_integrationRequired

    • Ticket IDRequired

    Trigger
    Instant
    Try It
    • bodyRequired

    Trigger
    Polling
    Try It
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About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

Related categories

  • Customer Support
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filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Learn more

Related categories

  • Developer Tools
  • Zapier
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hubspot logo

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
Learn more

Related categories

  • Marketing Automation

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