Survalyzer + Zendesk

Manage new Zendesk tickets by creating and inviting members in Survalyzer

Whenever there is a new ticket in view from Zendesk, this workflow enables the Survalyzer app to create an invitation for members instantly. It facilitates seamless communication between your customer service and survey team, enhancing productivity and efficiency. This automation lets you focus on what's important instead of performing repetitive tasks.

When this happens...
New Ticket in View
Triggers when a new ticket is added to a view.
TriggerPolling
automatically do this!
Create and Invite Members
This action uploads members to a panel or sample and invites the newly created members to a survey.
ActionWrite

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Supported triggers and actions

New Group
Triggers when a new group is created.
Trigger
Polling
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- ViewRequired
Trigger
Polling
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- Tags
Trigger
Instant
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- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
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- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write

- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write
- Survey IDRequired
Trigger
Instant
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- Panel IDRequired
Trigger
Instant
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- Panel IDRequired
Trigger
Instant
Try It
- Panel IDRequired
Trigger
Instant
Try It
Request Approved
Triggers when an approval request has been approved.
Trigger
Instant
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- Sampling Project ID
- Survey IDRequired
- Panel IDRequired
- Message Template ID
- ChannelRequired
- Text Blocks
- LanguageRequired
- Members
- Schedule Timestamp
- Interview Expiry Date
- Sender EmailRequired
- Sender Name
- Reply to Email
- Reply to Name
Action
Write
- Workspace IDRequired
- NameRequired
- Panel TypeRequired
Action
Write
- Interview IDRequired
- Survey IDRequired
Action
Write
- Panel IDRequired
- Keep InterviewsRequired
Action
Write
- Survey IDRequired
Action
Write
- Messagetemplate ID
- Text Blocks
- LanguageRequired
- Subject
- Email content
- Sender EmailRequired
- Sender Name
- Receiver EmailRequired
- Receiver Name
- Reply to Email
- Reply to Name
Action
Write
- Sampling Project ID
- Survey IDRequired
- Panel IDRequired
- Message Template ID
- ChannelRequired
- Text Blocks
- LanguageRequired
- Filter
- Schedule Timestamp
- Interview Expiry Date
- Sender EmailRequired
- Sender Name
- Reply to Email
- Reply to Name
Action
Write
- Interview IDRequired
- Survey IDRequired
Action
Write
- Panel IDRequired
- Added Fields
- Removed Fields
- Renamed Fields
Action
Write
- Survey ID
- Panel ID
- Distributors
- Invitation Type
- Filter
Action
Search
- Survey IdRequired
- Fields to Download
- Filter
Action
Search
- Panel IDRequired
- Interviews Required
- Fields to Download
- Filter
Action
Search
- Panel ID
- Workspace ID
- Filter
Action
Search
- Survey IDRequired
Action
Search
- WorkflowRequired
- Current StateRequired
Action
Search

- TagsRequired
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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New User
Triggers when a new user is created.
Trigger
Polling
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- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write
- Survey IDRequired
Trigger
Instant
Try It
- Panel IDRequired
Trigger
Instant
Try It
- Panel IDRequired
Trigger
Instant
Try It
Request Approval
Triggers when an approval was requested.
Trigger
Instant
Try It
- Survey IDRequired
Trigger
Instant
Try It
- Panel IDRequired
- Members
Action
Write
- Distributor IDRequired
- Keep InterviewsRequired
Action
Write
- Panel IDRequired
- Member IDsRequired
- Keep InterviewsRequired
Action
Write
- Sampling Project IDRequired
- Keep InterviewsRequired
Action
Write
- TenantRequired
- Survey IDRequired
- Interview IDRequired
- Show partial Interview
- Language
- Timezone
Action
Write
- WorkflowRequired
- Survey ID
- Sampling Project ID
- Distributor ID
- Reminder ID
- Target StateRequired
Action
Write
- Distributor IDRequired
- Message Template ID
- Text Blocks
- Schedule Timestamp
- Filter
- ChannelRequired
- Sender EmailRequired
- Sender Name
- Reply to Email
- Reply to Name
Action
Write
- Panel IDRequired
- Members
Action
Write
- Workspace ID
- Panel ID
- Distributor ID
- Email
- Operation
- Phone
- Operation
Action
Write
- Survey ID
- Panel ID
- Filter
Action
Search
- Panel IdRequired
Action
Search
- Workspace ID
- LanguageRequired
- Filter
Action
Search
- Sampling Project ID
Action
Search
- Workspace IDRequired
- Filter
Action
Search
- Filter
Action
Search

About Survalyzer

Survalyzer is a professional survey tool.

Related categories

Forms & Surveys

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

Similar apps

Survalyzer + Zendesk

Manage new Zendesk tickets by creating and inviting members in Survalyzer

New Group

New Ticket in View

Tag Added to User

New Suspended Ticket

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket Comments

Find a Group

Find an Organization

Find or Create Organization

Bounce Created

Member Created

Member Updated

Opt-Out Deleted

Request Approved

Create and Invite Members

Creates a Panel or Sample

Delete Interview

Delete Panel

Delete Survey

Execute Send Mail

Invite Members

Reset Interview

Update Panel

Read Bounce List

Read Interview List

Read Member List

Read Opt-Out List

Read Survey Links

Read Workflow Transitions

New Tag Added to Ticket

New Ticket

New Organization

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find Tickets

Find Latest Comment

Find a User

Find or Create User

Interview Completed

Member Deleted

Opt-Out Created

Request Approval

Survey Closed

Create Members

Delete Distributor

Delete Members

Delete Sampling Project

Download Interview

Execute Workflow Transition

Remind Members

Update Members

Write OptOut List

Read Distributor List

Read Interview

Read Message Template List

Read Sampling Project List

Read Survey List

Read Workspace List

About Survalyzer

Related categories

Similar apps

Zapier Interfaces

About Zendesk

Related categories