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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Affiliation Request Approved" from SureCart.

Add your action

An action happens after the trigger—such as "Add Note" in Support Board.

You’re connected!

Zapier seamlessly connects SureCart and Support Board, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Affiliation Request Approved
Triggers when a affiliation request is approved.
Trigger
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Affiliation Request Denied
Triggers when a new affiliation request is denied.
Trigger
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
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- Do you want to expand any associations?
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- Do you want to expand any associations?
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
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- Do you want to expand any associations?
Trigger
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Affiliation ID
  Required
- Do you want to expand any associations?
Action
Search
- Cancellation Act ID
  Required
- Do you want to expand any associations?
Action
Search
- Click ID
  Required
- Do you want to expand any associations?
Action
Search
- Customer ID
  Required
- Do you want to expand any associations?
Action
Search
- Fulfillment Item ID
  Required
- Do you want to expand any associations?
Action
Search
- Order ID
  Required
- Do you want to expand any associations?
Action
Search
- Payment Method ID
  Required
- Do you want to expand any associations?
Action
Search
- Payout Group ID
  Required
- Do you want to expand any associations?
Action
Search
- Product ID
  Required
- Do you want to expand any associations?
Action
Search
- Purchase ID
  Required
- Do you want to expand any associations?
Action
Search
- Referral Item ID
  Required
- Do you want to expand any associations?
Action
Search
- Return Item ID
  Required
- Do you want to expand any associations?
Action
Search
- Subscription ID
  Required
- Do you want to expand any associations?
Action
Search
Conversation Status Updated
Triggers when the status code of a conversation changes.
Trigger
Instant
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Email Sent
Triggers when a notification email is sent to a user or agent. Docs at
Trigger
Instant
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Message Deleted
Triggers when a message is deleted.
Trigger
Instant
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New Conversation Created
Triggers when a new conversation is created.
Trigger
Instant
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Message Sent
Triggers when a new chat message is sent. It works for both users and agents.
Trigger
Instant
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New Registration
Triggers when a user registers successfully from the registration form of the chat. This Webhook is sent only if the registration is successful. This Webhook is sent also if the registration is updated via the registration form of a Rich Message.
Trigger
Instant
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SMS Sent
Triggers when a new text message is sent by a user or an agent.
Trigger
Instant
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- Conversation ID
  Required
- User ID
  Required
- Name
  Required
- Message
  Required
Action
Write
- The action is irreversible
- Conversation ID
  Required
- Note ID
  Required
Action
Write
- The action is irreversible
- User IDs
  Required
Action
Write
- User IDs
  Required
- Message
  Required
Action
Write
- ID
- Count
- Full
- Categories
- Articles Language
Action
Write
- Pagination
- Status Code
- Routing
- Routing Unassigned
- Department
- Source
- Tag
Action
Write
- Conversation ID
  Required
- Exclude Message
- User ID
Action
Write
- Datetime
  Required
- Routing
- Routing Unassigned
Action
Write
- User ID
  Required
- Datetime
  Required
Action
Write
- Setting
  Required
Action
Write
- User ID
  Required
Action
Write
- Strings
  Required
- Language Code
  Required
Action
Write
- The action is irreversible
- Message ID
  Required
Action
Write
- Message ID
  Required
- Message
- Attachments
- Payload
Action
Write
- User ID
  Required
- Status Code
  Required
- Title
- Department
- Agent ID
- Source
- Extra
- Extra 2
- Extra 3
- Tags
Action
Write
- Title
  Required
- Message
  Required
- Interests
  Required
- Conversation ID
- Icon
Action
Write
- Search
  Required
Action
Write
- To
  Required
- Subject
  Required
- Message
  Required
- Sender Suffix
Action
Write
- Message
  Required
- To
  Required
- Template
- Conversation ID
- Attachments
Action
Write
- Conversation ID
  Required
- Agent ID
  Required
- Message
Action
Write
- Conversation ID
  Required
- Status Code
  Required
Action
Write
- To
  Required
- Message
- Attachments
- Phone ID
Action
Write

Affiliation Request Created
Triggers when a affiliation request is created.
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
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- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
Try It
- Do you want to expand any associations?
Trigger
Instant
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- Affiliation Request ID
  Required
Action
Search
- Checkout ID
  Required
- Do you want to expand any associations?
Action
Search
- Coupon ID
  Required
- Do you want to expand any associations?
Action
Search
- Fulfillment ID
  Required
- Do you want to expand any associations?
Action
Search
- Line Item ID
  Required
- Do you want to expand any associations?
Action
Search
- Payment Intent ID
  Required
- Do you want to expand any associations?
Action
Search
- Payout ID
  Required
- Do you want to expand any associations?
Action
Search
- Price ID
  Required
- Do you want to expand any associations?
Action
Search
- Promotion ID
  Required
- Do you want to expand any associations?
Action
Search
- Referral ID
  Required
- Do you want to expand any associations?
Action
Search
- Refund ID
  Required
- Do you want to expand any associations?
Action
Search
- Return Request ID
  Required
- Do you want to expand any associations?
Action
Search
- Tracking ID
  Required
- Do you want to expand any associations?
Action
Search
Dialogflow Message
Triggers when the Dialogflow send a reply to a user message.
Trigger
Instant
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New Login
Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.
Trigger
Instant
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New Conversation
Triggers when a new conversation is received in the user's chat widget.
Trigger
Instant
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Email Address
Triggers when a user register his email via the follow-up message or registration form.
Trigger
Instant
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New Messages
Triggers when new messages are received in the chat widget or the admin area.
Trigger
Instant
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Rich Message
Triggers when the user submits the values inserted in a Rich Message. All the Rich Messages that require the submitting of data fire this Webhook, some of them are the follow-up email form, the registration form, the buttons.
Trigger
Instant
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User Deleted
Triggers when a user is deleted.
Trigger
Instant
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- First name
- Last name
- email
- Profile image
- password
- User type
- Extra
Action
Write
- The action is irreversible
- User ID
  Required
Action
Write
- Conversation ID
- Message
- Attachments
- Language
- Event
- Parameters
- Audio
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
- User ID
Action
Write
- Setting
  Required
- Default
Action
Write
- ID
  Required
- Sub ID
  Required
Action
Write
- User ID
  Required
- Conversation ID
  Required
- Datetime
  Required
Action
Write
- Conversation ID
  Required
Action
Write
Get Settings
Returns an array with all the settings.
Action
Write
- Conversation ID
  Required
Action
Write
- Email
- Password
- User ID
- Token
Action
Write
- User ID
  Required
- Conversation ID
  Required
- Message
- Attachments
- Conversation Status Code
- Payload
- Queue
- Recipient ID
Action
Write
- PSID
  Required
- Message
- Attachments
- Metadata
- Facebook Page ID
  Required
Action
Write
- Message
  Required
- Max Tokens
- Model
- Conversation ID
- Audio
Action
Write
- Search
  Required
- Articles Language
Action
Write
- Search
  Required
- User ID
  Required
Action
Write
- Recipient ID
  Required
- Sender ID
  Required
- Message
  Required
- Attachments
Action
Write
- Chat ID
  Required
- Message
- Attachments
- Conversation ID
Action
Write
- Conversation ID
  Required
- Department
  Required
- Message
Action
Write
- User ID
  Required
- First name
- Last name
- Email
- Profile image
- Password
- User type
- Settings extra
Action
Write

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Customers have created over 25 million Zaps on the platform

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Connect SureCart and Support Board to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

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About SureCart

The new way to sell on WordPress. A simple yet powerful e-commerce platform designed to grow your business by effortlessly selling online.

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Related categories

eCommerce

About Support Board

Support Board is a communication and chat platform powered by artificial intelligence-driven chatbots.

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