Manage new Wonderchat live chat requests by sending direct messages in Slack
Engage with your customers promptly with this automation. As soon as a new live chat is requested in Wonderchat, a direct message is dispatched in Slack. This saves time and ensures a swift response, offering an improved customer service experience.
Engage with your customers promptly with this automation. As soon as a new live chat is requested in Wonderchat, a direct message is dispatched in Slack. This saves time and ensures a swift response, offering an improved customer service experience.
- When this happens...New Live Chat Requested
Triggers when a conversation is escalated to Live Chat
- automatically do this!Send Direct Message
Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
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