Create contacts in Salesforce from new calls in Phone.com
Every call you have with your customers is a critical piece of context, but the more that come in, the harder it is to keep accurate records. When you turn on this automation, it will automatically capture every new inbound call from Phone.com and create a new contact in Salesforce.
Every call you have with your customers is a critical piece of context, but the more that come in, the harder it is to keep accurate records. When you turn on this automation, it will automatically capture every new inbound call from Phone.com and create a new contact in Salesforce.
- When this happens...New Call
Triggers when a new inbound or outbound call is initiated on your Phone.com account.
- automatically do this!Create Record
Creates a new record of a specified Salesforce object.
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Call Completed
Triggers when an inbound or outbound call is terminated on your Phone.com account.
Try ItNew Call
Triggers when a new inbound or outbound call is initiated on your Phone.com account.
Try ItNew Call Recording
Triggers when a new call recording is created on your Phone.com account.
Try ItExtension
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New Call Log Record
Triggers when a new log entry is created for a call. Note: Multiple log entries can be created for each call.
Try ItCall Status Updated
Triggers when an inbound or outbound call's status was updated.
Try ItExtension
Try ItNew Voicemail
Triggers when a new voicemail is created on your Phone.com account.
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