Phone.com + Salesforce

Create contacts in Salesforce from new calls in Phone.com

Every call you have with your customers is a critical piece of context, but the more that come in, the harder it is to keep accurate records. When you turn on this automation, it will automatically capture every new inbound call from Phone.com and create a new contact in Salesforce.

Every call you have with your customers is a critical piece of context, but the more that come in, the harder it is to keep accurate records. When you turn on this automation, it will automatically capture every new inbound call from Phone.com and create a new contact in Salesforce.

  1. When this happens...
    Phone.comPhone.com
    New Call

    Triggers when a new inbound or outbound call is initiated on your Phone.com account.

    TriggerInstant
  2. automatically do this!
    SalesforceSalesforce
    Create Record

    Creates a new record of a specified Salesforce object.

    ActionWrite
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Supported triggers and actions

  • Phone.com triggers, actions, and search

    New Call Log Record

    Triggers when a new log entry is created for a call. Note: Multiple log entries can be created for each call.

    Trigger
    Instant
    Try It
  • Phone.com triggers, actions, and search

    Call Status Updated

    Triggers when an inbound or outbound call's status was updated.

    Trigger
    Instant
    Try It
    • Extension

    Trigger
    Instant
    Try It
  • Phone.com triggers, actions, and search

    New Voicemail

    Triggers when a new voicemail is created on your Phone.com account.

    Trigger
    Instant
    Try It
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phone-com logo

About Phone.com

Phone.com app allows you to send and receive SMS, integrate CRM, get events on calls and call logs and generate calls.

Related categories

  • Phone & SMS
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salesforce logo

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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