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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Updated Balance" from Mocean API.

Add your action

An action happens after the trigger—such as "Create or Update a Field Person" in Z Workforce.

You’re connected!

Zapier seamlessly connects Mocean API and Z Workforce, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Updated Balance
Triggers when account balance updated.
Trigger
Polling
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- Sender ID
  Required
- Receiver Number
  Required
- Content
  Required
Action
Write
- Customer ID
  Required
- Customer Name
  Required
- Contact name
- Contact Phone
- Email
- Address
  Required
- Address 2
- Address number
- Address area
- City
  Required
- Estate or province
- Country
  Required
- Subategory
- Zipcode
- Category
- Type
- Stage
- Latitude
- Longitude
- Linked person field
Action
Write
- Visit Title
- Customer ID
  Required
- Field person ID
  Required
- Start
  Required
- End
  Required
- Field person e-mail
- Visit ID from CRM
Action
Write

Find Balance
Find a account balance
Action
Write
- Field person ID
  Required
- Profile name
- Name
  Required
- Email address
  Required
- Phone number
  Required
- Portifolio customers
- Sunday - daily working hours
- Monday - daily working hours
- Tuesday - Daily Working Hours
- Wednesday - Daily Working Hours
- Thursday - Daily Working Hours
- Friday - Daily Working Hours
- Satudary - Daily Working Hours
Action
Write
- Page
- Results per page
- Start Date
- End Date
- Field Team IDs
- Customers IDs
Action
Write
- Z Workforce Result ID
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Mocean API and Z Workforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Mocean API to Z Workforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Mocean API

Micro Ocean Technologies Sdn Bhd (Mocean) was formed by a team of professionals with extensive technical knowledge and experience in the telecommunications industry. Our core expertise is in Mobile Messaging Solutions and Technologies.

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Related categories

Communication

About Z Workforce

Mobile field service. With a single tool companies can improve their performance of teams in the field, fulfill checklists and generate indicators on sales, products, services, customers, quality of service and even monitor competitor actions