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Choose a trigger
A trigger is the event that starts your Zap—like a "Calendar Event Start" from Microsoft Outlook.
Add your action
An action happens after the trigger—such as "Create Client" in SuperOps MSP.
You’re connected!
Zapier seamlessly connects Microsoft Outlook and SuperOps MSP, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Shared Inbox
- Parent Folder
- Child Folder
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Parent Folder
- Child Folder
- Search termsRequired
- Note
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Shared Inbox
- Parent Folder
- Child Folder
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Email IDRequired
- CategoriesRequired
- Mark as Read
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Destination FolderRequired
- Email IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact Folder
- First NameRequired
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
- To Email(s)
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
- Body Format
- Body
- Attachment
- Action for Files Larger Than 150MB
- Reply to All
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact to DeleteRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- EventRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Send From (Shared Mailbox)
- Email IDRequired
- To RecipientsRequired
- Comment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Email IDRequired
- Destination FolderRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Email IDRequired
- Comment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Send From (Shared Mailbox)
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachments
- Action for Files Larger Than 150MB
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Event
- Subject
- Start Date & Time
- End Date & Time
- All Day Event?
- Is Online Meeting?
- Hide attendees list?
- Description
- Show me as Free or Busy
- The importance of the event
- Merge with existing attendees?
- Attendees
- Categories
- Location
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact Folder
- First Name
- Last Name
- Email
ActionThis is an event a Zap performs.SearchFind existing data in your app- Folder_info
- FolderRequired
- Search Terms
- From Address
- Start Date
- End Date
ActionThis is an event a Zap performs.SearchFind existing data in your app- Shared Mailbox
- Email IDRequired
- Attachment IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Contact Folder
- First NameRequired
- Last Name
- Email
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Client DeletedTriggers when an existing client is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Client User CreatedTriggers when a new client user is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Client User UpdatedTriggers when a new client user is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Invoice UpdatedTriggers when an existing invoice is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Quote UpdatedTriggers when an existing quote is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Ticket DeletedTriggers when a ticket is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Ticket Reply SentTriggers when a reply is sent to a ticket.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Worklog CreatedTriggers when a new worklog is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- First NameRequired
- Last Name
- EmailRequired
- Contact Number
- Reporting Manager
- Role
- ClientRequired
- SiteRequired
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SubjectRequired
- Description
- Client Account IDRequired
- Site Id
- Requester
- Specify the additional requesters to be added.
- Technician Group
- Technician
- Specify the followers to be added
- Specify the assets to be added
- Status
- Ticket SourceRequired
- Priority
- Impact
- Urgency
- Category
- Subcategory
- Cause
- Subcause
- Resolution Code
- Custom Fields
- Sub Source
- Request TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Client User IDRequired
- Forget PII
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Account IDRequired
- NameRequired
- Stage
- Status
- Email Domains
- Account Manager
- Primary Contact
- Secondary Contact
- Headquarters Site
- Add Technician Groups
- Delete Technician Groups
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Invoice IDRequired
- Invoice Status
- Invoice Date
- Due Date
- Payment Date
- Payment Method
- Payment Reference
- Invoice Payment Term
- Payment Link
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket IDRequired
- Subject
- Status
- Client Account ID
- Request Type of the ticket
- Site Id
- Requester
- Technician Group
- Technician
- Specify the additional requesters to be added.
- Specify the additional requester to be removed
- Specify the followers to be added
- Specify the followers to be removed
- Priority
- Impact
- Urgency
- Category
- Subcategory
- Cause
- Subcause
- Resolution Code
- Sub Source
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Asset NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Client IDRequired
- Site NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Client IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Invoice IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Tax Id
ActionThis is an event a Zap performs.SearchFind existing data in your app- Worklog Item IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
Cancelled Calendar EventTriggers when an event is cancelled.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Shared Inbox
- Parent Folder
- Child Folder
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New Flagged EmailTriggers when a new email is flagged.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Event
- Merge with existing attendees?
- Attendees
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Distribution listRequired
- User emailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Calendar
- SubjectRequired
- Start Date & TimeRequired
- End Date & TimeRequired
- Location Name
- Sensitivity
- Attendees
- Is this an All Day Event?
- Description
- Show me as Free or Busy
- Is this an Online Meeting?
- Enable Reminder
- Categories
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachment
- Action for Files Larger Than 150MB
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Folder NameRequired
- Parent Folder
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
- Flag ActionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
- Mark asRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Categories to RemoveRequired
- Email IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Send From (Shared Mailbox)
- Draft Email IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Shared Mailbox
- Email IDRequired
- ImportanceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact Folder
- ContactRequired
- First Name
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Calendar
- SearchTermRequired
- Start Date & Time
- End Date & Time
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search_info
- Search ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Group email address or IDRequired
- Search Term
- Start Date & Time
- End Date & Time
ActionThis is an event a Zap performs.SearchFind existing data in your app- Calendar
- Start Date & TimeRequired
- End Date & TimeRequired
- Select Fields
ActionThis is an event a Zap performs.SearchFind existing data in your app
Client CreatedTriggers when a new client is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Client UpdatedTriggers when an existing client is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Client User DeletedTriggers when a new client user is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Invoice CreatedTriggers when a new invoice is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Quote CreatedTriggers when a new quote is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Ticket CreatedTriggers when a new ticket_create is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Ticket Reply ReceivedTriggers when a reply is received on a ticket.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Ticket UpdatedTriggers when an existing ticket is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- NameRequired
- Stage
- Status
- Email Domains
- Account Manager User ID
- Technician Groups
- Custom Fields
- Site nameRequired
- Is the Site working 24X7 ?Required
- Day
- Start time in HH:MM
- End time in HH:MM
- Identifier for Holiday List for the Site local test
- Timezone Code for the SiteRequired
- Address Line 1
- Address Line 2
- Address Line 3
- Site's Postal Code
- Site's Postal Code
- Site's Contact Number
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Client Account IDRequired
- Site IDRequired
- Description
- Quote DateRequired
- Expiry DateRequired
- StatusRequired
- Additional Discount
- Service Item IDRequired
- Details
- QuantityRequired
- Unit PriceRequired
- Discount Amount
- Discount Rate
- Taxable
- Tax ID
- Title
- Memo
- Footer
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Service Item IDRequired
- Billable
- After Hours
- QuantityRequired
- Unit Price
- Bill Date & Time
- Notes
- Work Item IDRequired
- Module
- Technician ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Client IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Client User IDRequired
- First Name
- Last Name
- Email
- Contact Number
- Reporting Manager
- Site
- Role
- Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Quote IDRequired
- Additional Discount Rate
- Additional Discount
- Item ID
- Details
- Quantity
- Unit Price
- Discount Rate
- Discount Amount
- Service Item ID
- Details
- Quantity
- Unit Price
- Discount Amount
- Discount Rate
- Taxable
- Tax ID
- Item ID
- Expiry Date
- Title
- Memo
- Footer
- Description
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Item nameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Client NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Client User Full NameRequired
- Client IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Client User IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Quote IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Ticket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
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Connect Microsoft Outlook and SuperOps MSP to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.



