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Microsoft Outlook + SolarWinds Service Desk

Microsoft Outlook + SolarWinds Service Desk

Microsoft Outlook + SolarWinds Service Desk integrations

Create new incidents in SolarWinds Service Desk for new emails in your Microsoft Outlook personal inbox

Stay on top of your service desk requests with this intuitive workflow. Whenever you receive a new email in your Microsoft Outlook personal inbox, an incident will be created in SolarWinds Service Desk immediately. This automation assists in ensuring that every request or issue sent to your email is properly recorded and acted upon in a swift manner, reducing the chances of overlooking critical incidents.

  1. When this happens...
    New Email in Personal Inbox
    New Email in Personal Inbox
    New Email in Personal InboxTriggers when a new email arrives in your personal mailbox inbox, or in a specific folder if selected.
  2. automatically do this!
    Create Incident
    Create Incident
    Create IncidentAdd a new incident to your service desk.
Start free with email
Start free with email
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More things you can do with Microsoft Outlook and SolarWinds Service Desk

Discover other triggers and actions you can use with Microsoft Outlook and SolarWinds Service Desk

    • Calendar
    • Time Before
      Required
    • Time Before (Unit)
      Required
    Trigger
    Polling
    Try It
    • Shared Inbox
    • Parent Folder
    • Child Folder
    Trigger
    Polling
    Try It
    • Contact Folder
    Trigger
    Polling
    Try It
    • Parent Folder
    • Child Folder
    • Search terms
      Required
    • Note
    Trigger
    Polling
    Try It
  • Microsoft Outlook triggers, actions, and search
    Cancelled Calendar Event

    Triggers when an event is cancelled.

    Trigger
    Instant
    Try It
    • Calendar
    Trigger
    Polling
    Try It
    • Parent Folder
    • Child Folder
    Trigger
    Polling
    Try It
    • Shared Mailbox
      Required
    • Parent Folder
    • Child Folder
    Trigger
    Polling
    Try It
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About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
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About SolarWinds Service Desk
Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
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