Mattermost + Zendesk
Post new Zendesk tickets to Mattermost
Give your customers the support they need by reacting to issues quickly. This Zapier integration can help: It will trigger whenever a new ticket is received on Zendesk, automatically posting it to your Mattermost channel of choice so the team stays in the loop.
Give your customers the support they need by reacting to issues quickly. This Zapier integration can help: It will trigger whenever a new ticket is received on Zendesk, automatically posting it to your Mattermost channel of choice so the team stays in the loop.
- When this happens...New Ticket in View
Triggers when a new ticket is added to a view.
- automatically do this!Post Message
Post a new message to a channel.
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About Mattermost
Mattermost offers modern team communication, behind your firewall. Share messages and files across phones and PCs, with archiving and instant search.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
