ManageEngine ServiceDesk Plus Cloud + WhatsApp Notifications

Send WhatsApp Notifications for new requests in ManageEngine ServiceDesk Plus Cloud

Streamline your customer service process with this easy-to-use workflow. Whenever there's a new request in your ManageEngine ServiceDesk Plus Cloud, it sends a message right away via WhatsApp Notifications. This not only ensures instant communication but also enhances your responsiveness towards incoming requests. Utilize this automation to stay on top of your management tasks efficiently.

Streamline your customer service process with this easy-to-use workflow. Whenever there's a new request in your ManageEngine ServiceDesk Plus Cloud, it sends a message right away via WhatsApp Notifications. This not only ensures instant communication but also enhances your responsiveness towards incoming requests. Utilize this automation to stay on top of your management tasks efficiently.

  1. When this happens...
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    New Request

    Triggers when a new request is created.

    TriggerPolling
  2. automatically do this!
    WhatsApp NotificationsWhatsApp Notifications
    Send Message

    Sends a message to a WhatsApp user.

    ActionWrite
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Supported triggers and actions

    • Service Desk InstanceRequired

    • Title

    • Requester

    • Site

    • Group

    • Change Owner (email address)

    • Change Type

    • Priority

    • Urgency

    • Impact

    • Change Risk

    • Reasons of Change

    • Category

    • Sub Category

    • Item

    • Asset

    • Custom Field

    Trigger
    Polling
    Try It
    • Service Desk InstanceRequired

    • Trigger ModuleRequired

    • Execute OnRequired

    • Trigger Conditions

    Trigger
    Instant
    Try It
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Create Change

    Creates a new change.

    Action
    Write
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Invoke API Call

    Make API calls in ServiceDesk Plus Cloud to perform an action

    Action
    Write
manageengine-servicedesk-cloud logo
manageengine-servicedesk-cloud logo

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Learn more

Related categories

  • Productivity
whatsapp-notifications logo
whatsapp-notifications logo

About WhatsApp Notifications

Receive notifications on WhatsApp.

Related categories

  • Communication
  • Notifications
  • Phone & SMS