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Connect People HR and ManageEngine ServiceDesk Plus Cloud to power AI-driven automation

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How Zapier works

Zapier makes it easy to integrate People HR with ManageEngine ServiceDesk Plus Cloud - no code necessary. See how you can get setup in minutes.

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People HR
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People HR
1. Choose trigger event
ManageEngine ServiceDesk Plus Cloud logo
ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus Cloud logo
ManageEngine ServiceDesk Plus Cloud
2. Choose action
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1. Select the event
Setup
Test
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People HR
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Leaver " from People HR.

Add your action

An action happens after the trigger—such as "Create Announcement" in ManageEngine ServiceDesk Plus Cloud.

You’re connected!

Zapier seamlessly connects People HR and ManageEngine ServiceDesk Plus Cloud, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • People HR triggers, actions, and search
    New Leaver

    Triggers when an employee is marked as leaving the company using the Leaver Wizard on the employee overview screen.

    Trigger
    Instant
    Try It
    • Service Desk Instance
      Required
    • Name
    • Product
    • State
    • Vendor
    • Site
    • Purchase Cost
    • Asset Tag
    • Location
    • Custom Field
    Trigger
    Polling
    Try It
    • Service Desk Instance
      Required
    • Subject
    • Requester
    • Status
    • Technician (email address)
    • Site
    • Group
    • Priority
    • Urgency
    • Impact
    • Mode
    • Category
    • Sub Category
    • Item
    • Asset
    • Custom Field
    Trigger
    Polling
    Try It
    • Title
      Required
    • Description
      Required
    • Priority
    • Announcement Type
    • Services Involved
    • Email Users
    • Public View
    Action
    Write
  • People HR triggers, actions, and search
    New Starter

    Triggers when a new employee is created within People using the New Starter option on the employee list

    Trigger
    Instant
    Try It
    • Service Desk Instance
      Required
    • Title
    • Requester
    • Site
    • Group
    • Change Owner (email address)
    • Change Type
    • Priority
    • Urgency
    • Impact
    • Change Risk
    • Reasons of Change
    • Category
    • Sub Category
    • Item
    • Asset
    • Custom Field
    Trigger
    Polling
    Try It
    • Service Desk Instance
      Required
    • Trigger Module
      Required
    • Execute On
      Required
    • Trigger Conditions
    Trigger
    Instant
    Try It
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search
    Create Change

    Creates a new change.

    Action
    Write

For AI agents & developers

Use People HR and ManageEngine ServiceDesk Plus Cloud with AI agents and code

Beyond Zap workflows. Call People HR and ManageEngine ServiceDesk Plus Cloud actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose People HR and ManageEngine ServiceDesk Plus Cloud actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

  • Create Announcement

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP
Typescript

Call from code with the Zapier SDK

Trigger People HR and ManageEngine ServiceDesk Plus Cloud actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* people-hr / manageengine-servicedesk-cloud action */ });
Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect People HR and ManageEngine ServiceDesk Plus Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Make work flow with AI

Level up your People HR to ManageEngine ServiceDesk Plus Cloud integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.
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About People HR
People delivers an HR administration solution for HR professionals working in small and mid-sized companies. People HR constructs insightful graphic reports, offers expert “follow me” guidance, and engages people on missions through high-impact tasks.
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Related categories
HR Talent & Recruitment
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About ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
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Productivity

Connect People HR to ManageEngine ServiceDesk Plus Cloud on the world's largest no-code automation platform

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