Connect Mailchimp and Support Board to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
How Zapier works
Zapier makes it easy to integrate Mailchimp with Support Board - no code necessary. See how you can get setup in minutes.






Choose a trigger
A trigger is the event that starts your Zap—like a "New Campaign" from Mailchimp.
Add your action
An action happens after the trigger—such as "Add Note" in Support Board.
You’re connected!
Zapier seamlessly connects Mailchimp and Support Board, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Audience
- LinkRequired
- Track all links clicks
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- AudienceRequired
- Segment or TagRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- AudienceRequired
- Email AddressRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AudienceRequired
- Tag nameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- CompanyRequired
- Address1Required
- Address2
- CityRequired
- StateRequired
- ZipRequired
- CountryRequired
- Phone
- Permission_reminderRequired
- Email_type_optionRequired
- From_nameRequired
- From_emailRequired
- SubjectRequired
- LanguageRequired
- Notify_on_subscribe
- Notify_on_unsubscribe
- Double_optin
- Marketing_permissions
- Use_archive_bar
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AudienceRequired
- Email AddressRequired
- Deletion_info
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AudienceRequired
- TagRequired
- Email AddressRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AudienceRequired
- Email AddressRequired
- NoteRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- StoreRequired
- Email AddressRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- SearchRequired
- Audience
ActionThis is an event a Zap performs.SearchFind existing data in your app- AudienceRequired
- Tag nameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Conversation Status Updated
Triggers when the status code of a conversation changes.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Email Sent
Triggers when a notification email is sent to a user or agent. Docs at
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Message Deleted
Triggers when a message is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Conversation Created
Triggers when a new conversation is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Message Sent
Triggers when a new chat message is sent. It works for both users and agents.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Registration
Triggers when a user registers successfully from the registration form of the chat. This Webhook is sent only if the registration is successful. This Webhook is sent also if the registration is updated via the registration form of a Rich Message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - SMS Sent
Triggers when a new text message is sent by a user or an agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Conversation IDRequired
- User IDRequired
- NameRequired
- MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- The action is irreversible
- Conversation IDRequired
- Note IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- The action is irreversible
- User IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDsRequired
- MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ID
- Count
- Full
- Categories
- Articles Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Pagination
- Status Code
- Routing
- Routing Unassigned
- Department
- Source
- Tag
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- Exclude Message
- User ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- DatetimeRequired
- Routing
- Routing Unassigned
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDRequired
- DatetimeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SettingRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- StringsRequired
- Language CodeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- The action is irreversible
- Message IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Message IDRequired
- Message
- Attachments
- Payload
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDRequired
- Status CodeRequired
- Title
- Department
- Agent ID
- Source
- Extra
- Extra 2
- Extra 3
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- MessageRequired
- InterestsRequired
- Conversation ID
- Icon
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SearchRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ToRequired
- SubjectRequired
- MessageRequired
- Sender Suffix
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- MessageRequired
- ToRequired
- Template
- Conversation ID
- Attachments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- Agent IDRequired
- Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- Status CodeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ToRequired
- Message
- Attachments
- Phone ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Audience
- Trigger each time a subscriber opens an email
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- New Audience
Triggers when a new audience is added to your MailChimp accounts.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan - AudienceRequired
- Note_about_samples
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- AudienceRequired
- Note_about_samples
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Campaign Name
- AudienceRequired
- Segment or Tag
- Email SubjectRequired
- Preview_text
- From_nameRequired
- From Email AddressRequired
- To_name
- Content Type
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AudienceRequired
- Email AddressRequired
- Custom Event NameRequired
- Properties
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AudienceRequired
- Subscriber EmailRequired
- New Email
- StatusRequired
- Double Opt-In
- Update Existing
- Replace Groups
- Groups
- Language Code
- Tag(s)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AudienceRequired
- Email AddressRequired
- Delete Contact
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CampaignRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AudienceRequired
- TagRequired
- Email AddressRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- AudienceRequired
- Tag nameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- NameRequired
- Campaign Name
- AudienceRequired
- Segment or Tag
- Email SubjectRequired
- Preview_text
- From_nameRequired
- From Email AddressRequired
- To_name
- Content Type
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- SearchRequired
- Audience
- AudienceRequired
- Subscriber EmailRequired
- New Email
- StatusRequired
- Double Opt-In
- Update Existing
- Replace Groups
- Groups
- Language Code
- Tag(s)
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Dialogflow Message
Triggers when the Dialogflow send a reply to a user message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Login
Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Conversation
Triggers when a new conversation is received in the user's chat widget.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Email Address
Triggers when a user register his email via the follow-up message or registration form.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Messages
Triggers when new messages are received in the chat widget or the admin area.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Rich Message
Triggers when the user submits the values inserted in a Rich Message. All the Rich Messages that require the submitting of data fire this Webhook, some of them are the follow-up email form, the registration form, the buttons.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - User Deleted
Triggers when a user is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - First name
- Last name
- email
- Profile image
- password
- User type
- Extra
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- The action is irreversible
- User IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation ID
- Message
- Attachments
- Language
- Event
- Parameters
- Audio
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- User ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SettingRequired
- Default
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- IDRequired
- Sub IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDRequired
- Conversation IDRequired
- DatetimeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Get Settings
Returns an array with all the settings.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app. - Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Email
- Password
- User ID
- Token
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDRequired
- Conversation IDRequired
- Message
- Attachments
- Conversation Status Code
- Payload
- Queue
- Recipient ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- PSIDRequired
- Message
- Attachments
- Metadata
- Facebook Page IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- MessageRequired
- Max Tokens
- Model
- Conversation ID
- Audio
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SearchRequired
- Articles Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SearchRequired
- User IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Recipient IDRequired
- Sender IDRequired
- MessageRequired
- Attachments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Chat IDRequired
- Message
- Attachments
- Conversation ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- DepartmentRequired
- Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDRequired
- First name
- Last name
- Email
- Profile image
- Password
- User type
- Settings extra
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023




93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Mailchimp and Support Board to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation
