Connect LiveChat and OpenPhone to unlock the power of automation
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Set up your first integration
Quickly connect LiveChat to OpenPhone with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate LiveChat with OpenPhone - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.
Add your action
An action happens after the trigger—such as "Create or Update Contact" in OpenPhone.
You’re connected!
Zapier seamlessly connects LiveChat and OpenPhone, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - Select Phone NumbersRequired
Try ItTriggerInstant
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - Select Phone NumbersRequired
Try ItTriggerInstant- Phone NumbersRequired
Try ItTriggerInstant
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Connect LiveChat and OpenPhone to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Frequently Asked Questions about LiveChat + OpenPhone integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with LiveChat and OpenPhone
How do I integrate LiveChat with OpenPhone?
To integrate LiveChat with OpenPhone, you can use our automation platform to create Zaps that start with a trigger in one app and end with an action in another app. You'll need accounts for both LiveChat and OpenPhone, and then connect them via our platform.
What triggers are available for LiveChat?
You can use triggers like 'New Chat' or 'New Visitor' in LiveChat. These events can start a workflow that sends information to OpenPhone or another app.
Can I customize what happens when a new chat is initiated in LiveChat?
Yes, by setting a 'New Chat' trigger in LiveChat, you can customize the actions within OpenPhone. For example, you might choose to automatically send a message or log details of the chat session.
Are there specific actions I can automate with OpenPhone using this integration?
You can automate actions such as sending SMS messages, creating new contacts, or updating an existing contact in OpenPhone when triggered by an event in LiveChat.
How does the setup process look for connecting these two platforms?
The setup involves selecting a trigger event from LiveChat and then specifying an action to occur within OpenPhone. You'll authenticate both apps on our platform and map fields between them to ensure the correct data is transferred.
What kind of support is available if I encounter issues during integration?
We offer comprehensive support through documentation and customer service teams who are ready to help resolve any issues encountered during the integration process.
Can I test my integration before deploying it live?
Yes, our platform allows you to test your configuration after setting up your triggers and actions so you can verify everything works as expected before going live.
