Lato + Zendesk

Add new contact updates from Lato to Zendesk users

Ensure contact details updated in Lato are reflected in Zendesk. This Zap keeps Zendesk’s user information accurate and up-to-date with the latest changes from Lato.

When this happens...
Updated Contact
Triggers when a contact is updated.
TriggerInstant
automatically do this!
Update User
Update an existing user.
ActionWrite

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Supported triggers and actions

New Contact
Triggers when a new contact is added.
Trigger
Instant
Try It
- Contact ID
- First NameRequired
- Last NameRequired
- Nickname
- E-mail
- Phone Number
- Vat
- Gender
- Contact Type
- Date Of Birth
- City
- Zip Code
- State
- Street Address
- Apt Number
- Country
Action
Write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- ViewRequired
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It

- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

Updated Contact
Triggers when a contact is updated.
Trigger
Instant
Try It
- CRM ID
- Lato ID
- First Name
- Last Name
- Nickname
- E-mail
- Phone Number
- Vat
- Gender
- Contact Type
- Date Of Birth
- City
- Zip Code
- State
- Street Address
- Apt Number
- Country
Action
Write
- TagsRequired
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

About Lato

Lato helps tourism professionals design & sell travel itineraries and enhances the travel experience for the traveler.

Related categories

Sales & CRM

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

Similar apps

Related Zap Templates

Add new Zendesk users as Lato CRM contacts

Send new Lato contacts to Zendesk

Lato + Zendesk

Add new contact updates from Lato to Zendesk users

New Contact

Create Contact

New Group

New Ticket in View

Tag Added to User

New Suspended Ticket

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket Comments

Find a Group

Find an Organization

Find or Create Organization

Updated Contact

Update Contact

New Tag Added to Ticket

New Ticket

New Organization

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find Tickets

Find Latest Comment

Find a User

Find or Create User

About Lato

Related categories

About Zendesk

Related categories

Similar apps

Help Scout

Freshdesk

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Related Zap Templates

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