Groove + Pipedrive

Create a Deal in Pipedrive when a Groove ticket is tagged 'Deal'

This Zap creates a record for the customer in Pipedrive and associates the same customer record in a new deal when a ticket in Groove is tagged 'Deal'.

This Zap creates a record for the customer in Pipedrive and associates the same customer record in a new deal when a ticket in Groove is tagged 'Deal'.

  1. When this happens...
    GrooveGroove
    Ticket Tagged

    Triggers when a ticket is tagged.

    TriggerInstant
  2. automatically do this...
    PipedrivePipedrive
    Create Person

    Creates a new person.

    ActionWrite
  3. then do this!
    PipedrivePipedrive
    Create Deal

    Creates a new deal.

    ActionWrite
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Supported triggers and actions

  • Groove triggers, actions, and search

    Agent Replied

    Triggers when an agent replies to a ticket.

    Trigger
    Instant
    Try It
  • Groove triggers, actions, and search

    Customer Replied

    Triggers when a customer replies to a ticket.

    Trigger
    Instant
    Try It
    • Assignee

    • Assigned Group

    • Priority

    • Mailbox

    Trigger
    Instant
    Try It
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groove logo

About Groove

The simple helpdesk for SaaS and eCommerce businesses.
Learn more

Related categories

  • Customer Support

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pipedrive logo
pipedrive logo

About Pipedrive

Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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