Google Sheets + Worktual Contact Centre

Create spreadsheet rows in Google Sheets for new visitors in queue in Worktual Contact Centre

Manage your Worktual Contact Centre visitors with ease and efficiency using this workflow. As soon as a new visitor is in queue in Worktual Contact Centre, this setup adds their details to a new row in Google Sheets. This allows you to keep track of all visitor information in a structured manner, simplifying your data management and offering quick access to critical information whenever you need it.

Manage your Worktual Contact Centre visitors with ease and efficiency using this workflow. As soon as a new visitor is in queue in Worktual Contact Centre, this setup adds their details to a new row in Google Sheets. This allows you to keep track of all visitor information in a structured manner, simplifying your data management and offering quick access to critical information whenever you need it.

  1. When this happens...
    Worktual Contact CentreWorktual Contact Centre
    New Visitor in Queue in Worktual

    Triggers when a new visitor queue is created

    TriggerPolling
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

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  • Google
  • Spreadsheets

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About Worktual Contact Centre

Worktual offers customer service which turn your customer-support agents to optimize your customer experience, engagement, and satisfaction.

Related categories

  • Customer Support