Google Forms + ManageEngine ServiceDesk Plus Cloud
Create new requests in ManageEngine ServiceDesk Plus Cloud from new form responses in Google Forms
Streamline your workflow by integrating Google Forms with ManageEngine ServiceDesk Plus Cloud. With this setup, each new response on Google Forms will instantly create a request in ServiceDesk Plus Cloud. This automation not only saves time but also ensures instant responses to user requests, optimizing your customer service management.
Streamline your workflow by integrating Google Forms with ManageEngine ServiceDesk Plus Cloud. With this setup, each new response on Google Forms will instantly create a request in ServiceDesk Plus Cloud. This automation not only saves time but also ensures instant responses to user requests, optimizing your customer service management.
- When this happens...New Form Response
Triggers when a new form response is received.
- automatically do this!Create Request
Creates a new request.
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FormRequired
Try ItStop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Custom Field
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try It
FormRequired
Try ItService Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Custom Field
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Custom Field
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
