Freshservice + Zoom Team Chat
Send a Zoom Team Chat message for every new ticket in Freshservice
Improve your customer service experience with this convenient workflow. When a new ticket is created in Freshservice, it immediately sends a channel message in your Zoom Team Chat. This keeps your team instantly informed about fresh issues, helping you to resolve customer queries faster and maintain effective communication without the need for manual updates.
Improve your customer service experience with this convenient workflow. When a new ticket is created in Freshservice, it immediately sends a channel message in your Zoom Team Chat. This keeps your team instantly informed about fresh issues, helping you to resolve customer queries faster and maintain effective communication without the need for manual updates.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Send Channel Message
Post a new message to a specific channel. Also, allows for scheduling a message for later.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information