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Freshdesk + Webhooks by Zapier
Freshdesk + Webhooks by Zapier
Freshdesk + Webhooks by Zapier integrations
Create Freshdesk tickets for new Webhook data
Need a way to have your help desk create tickets from data in another service? This native Zapier Webhook-Freshdesk integration will create a new ticket every time new data is posted to the Webhook URL of your choice, creating the potential for powerful and effortless automatic workflows for your support team.
How It Works
- New data is posted to a Webhook URL
- Zapier automatically creates a ticket in Freshdesk
What You Need
- Webhook account
- Freshdesk account
- When this happens...Catch HookTriggers when a POST, PUT, or GET request is made to a Zapier URL.
- automatically do this!Create TicketCreate a ticket in Freshdesk for your domain.
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- 14 day trial for premium features & apps
More things you can do with Webhooks by Zapier and Freshdesk
Discover other triggers and actions you can use with Webhooks by Zapier and Freshdesk
- Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItTriggerInstant - URLRequired
- Key
- Deduplication Key
- Xpath
- Basic Auth
- Headers
Try ItTriggerPolling- URLRequired
- Query String Params
- Send As JSON
- JSON key
- Unflatten
- Basic Auth
- Headers
ActionWrite- URLRequired
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Extract Variables
- Basic Auth
- Headers
ActionWrite
- Pick off a Child Key
Try ItTriggerInstant- MethodRequired
- URLRequired
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Headers
- Return Raw Response
ActionWrite- URLRequired
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Extract Variables
- Basic Auth
- Headers
ActionWrite- New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItTriggerInstant
Related categories
Similar apps
Zendesk
Customer Support
Help Scout
Customer Support
Mojo Helpdesk
Customer Support
About Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
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