Connect Jira Service Management and EvaluAgent to power AI-driven automation

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Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings Jira Service Management and EvaluAgent together. Build enterprise-grade automation in minutes.

Our most popular template

Import JIRA Service Desk requests in to EvaluAgent
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Jira Service Management + EvaluAgent

Import JIRA Service Desk requests in to EvaluAgent

Details

Try it

Jira Service Management + EvaluAgent

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Jira Service Management with EvaluAgent - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from Jira Service Management.

Add your action

An action happens after the trigger—such as "Import a Contact" in EvaluAgent.

You’re connected!

Zapier seamlessly connects Jira Service Management and EvaluAgent, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Site
  Required
- Project
  Required
Trigger
Polling
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- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
- Contact Date
  Required
- Contact Date Format
  Required
- Contact Reference
  Required
- Link to Record
- User ID
  Required
- Link to EvaluAgent User Record
  Required
- Source
  Required
Action
Write

- Site
  Required
- Project
  Required
Trigger
Polling
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- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Jira Service Management and EvaluAgent to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Jira Service Management to EvaluAgent integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About EvaluAgent

EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results

HelpHelp

Related categories

Customer Support

Connect Jira Service Management and EvaluAgent to power AI-driven automation

Launch your first automated workflow

Import JIRA Service Desk requests in to EvaluAgent

Import JIRA Service Desk requests in to EvaluAgent

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Jira Service Management and EvaluAgent to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Make work flow with AI

Connect Jira Service Management to EvaluAgent on the world's largest no-code automation platform