In order to trigger when emails are opened, this must be paired with a separate Zap using the **Send Outbound Email** action, with the **Enable Read Receipts?** field set to `True`.

To test with a live email, send an email to yourself using your **Send Outbound Email** action (with read receipts enabled) and open it, then test this trigger immediately for samples. If you don't need to test with live data, click Skip Test to use static test data.

**Trial or Free Zapier plan:**

 - Emails sent during [testing](https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps "https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps") are sent to the [Zapier account email address](https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address "https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address"). Once published, emails go to the intended recipients (To, CC, BCC).
 - You can send a maximum of 5 emails per account per day.

**Paid Zapier plan:**

 - You can send a maximum of 10 emails per account per hour.

Can be a comma separated list of emails. Limited to 5.

You can place HTML in here and we will send it as is. If this is plain text, we will try to convert it to some very basic HTML for greater client compatibility.

A file object to be attached to the email. Plain text content will converted into a txt file and attached. Please note, if the file is over ~10mb or so, you should explore using other email sending techniques (like Gmail or SMTP).

This will be your "display name" when sending. *Want to send from your own email address? Try Mailgun, IMAP, Mandrill or Gmail apps instead.*

Specify a reply address other than your own.

Set this to "yes" if your emails are received without line breaks or spacing.

Want to be notified when this email is opened? Set this to to `True` and set up a Zap using the `New Read Receipt` trigger.

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)

Have direct access to your own email servers? Check out our IMAP and SMTP services!

Email by Zapier

Leave this blank if you want a global knowledge base article

Use abbreviations - for example US for United States

Use abbreviations - for example CO for Colorado

You can update the quick notes of a Company here. Enter HTML for more flexibility.

This is the title of the Magic Dash block

This is which company the Magic Dash item will appear on. If there is an existing Magic Dash Item with a matching title and company_name, then it will match into that item.

This will be the first content that will be displayed on the Magic Dash Item.

Either fill this in or image_url. Use a (FontAwesome icon for the header of a Magic Dash Item. Must be in the format of fas fa-circle.

Either fill this in or icon. Used in the header of a Magic Dash Item.

Either fill this in, or content, or leave both blank. Used to have a link to an external website.

Either fill this in, or content_link, or leave both blank. Fill in with HTML (tables, images, videos, etc.) to display more content in your Magic Dash Item.

Use a different color for your Magic Dash Item for different contextual states. Options are to leave it blank, success, or danger

Hudu is powerful documentation software for IT professionals.

Hudu

Transform every new inbound email into a knowledge base article in Hudu instantly with this workflow. As soon as you get a new message in Email by Zapier, this integration immediately creates a fresh KB article within the Hudu platform. This powerful automation helps you turn valuable email insights into shared knowledge, efficiently enhancing your organization's learning ecosystem.

Email by Zapier + Hudu

Create Hudu articles from new inbound emails by zapier

Supported triggers and actions

New Inbound Email

Send Outbound Email

Create Company

Find Company

New Read Receipt

Create KB Article

Create Magic Dash

About Email by Zapier

Related categories

About Hudu

Related categories