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EDS
EDS
1. Choose trigger event
ServiceTitan
ServiceTitan
2. Choose action
1. Select the event
Setup
Test
EDS
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Load" from EDS.
Add your action
An action happens after the trigger—such as "Apply Tag to Customer" in ServiceTitan.
You’re connected!
Zapier seamlessly connects EDS and ServiceTitan, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Load
Triggers when a new load is created and Push to Zapier button is clicked.
Create a new record or update an existing record in your app.
Appointment to cancel
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Booking Provider
Required
Booking
Required
Type
Required
Value
Required
Memo
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Name
Required
Type
Do Not Mail
Do Not Service
Name
Required
Street
Required
Unit
City
Required
State
Required
Zip
Required
Country
Required
Latitude
Longitude
Street
Required
Unit
City
Required
State
Required
Zip
Required
Country
Required
Latitude
Longitude
Type
Value
Memo
Type
Value
Memo
Custom field Id
Value
Custom field Id
Value
Custom field Id
Value
Tag Types
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Customer Id
Text content of customer note
Required
Pin to top
Add to locations
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Name
Required
Summary
Tax
Status
Sold by
Name
Url
Job Id
Project Id
Location Id
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Adjustment to Invoice
Required
Number
Type
Invoiced On
Sub total
Tax
Summary
Royalty Status
Royalty Date
Royalty Sent on
Royalty Memo
Review Status
Export
Assigned To
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Job Id
Required
Filename
Required
File url
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Customer
Location
Campaign Id
Required
Business Unit Id
Job Type
Summary
Required
Tag Types
Priority
Call Reason Id
Follow Up Date
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Landing Page Url
Required
Referrer Url
Required
Google Click Identifier
Facebook Click Identifier
Microsoft Click ID
UTM source
UTM medium
UTM campaign
UTM ad group
UTM term
UTM content
Google Analytics id
Customer Phone Number
Required
Forwarding Phone Number
Required
Tracking Phone Number
Required
Call Started On
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Lead
Required
Follow-Up Date
Required
Text
Pin To Top
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Lead
Required
Note
Required
Pin To Top
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Location
Required
Type
Required
Value
Required
Memo
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Employee Type
Required
Employee Id
Required
Posted On
Required
Amount
Memo
Activity Code Id
Invoice Id
Hours
Rate
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Id of the vendor for this PO
Required
Id of the purchase order type for this PO
Required
Id of the business unit for this PO
Required
Id of the inventory location for this PO
Required
Id of the job for this PO
Id of the technician for this PO
Id of the project for this PO
Address Description
Required
Street
Required
Unit
Required
City
Required
State
Required
Zip
Required
Country
Required
Vendor invoice number
Vendor invoice number
Required
Summary/memo for this PO
PO date
Required
PO required on date
Required
Tax
Required
Shipping cost
Required
SKU ID
Required
Description
Required
Vendor Part Number
Required
Quantity
Required
Cost
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Reported To
Required
Assigned To
Required
Is Closed
Required
Name
Required
Business Unit
Required
Employee Task Type
Required
Employee Task Source
Required
Employee Task Resolution
Reported date
Required
Due date
Required
Involved Employee Id List
Customer Id
Job Id
Project Id
Description
Priority
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
ID of job to detach from project
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Appointment to reschedule.
Required
Reason
Required
Memo
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Appointment to reschedule.
Required
Start date/time
Required
End date/time
Required
Arrival window start date/time
Arrival window end date/time
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Customer Id
Name
Type
Do Not Mail
Do Not Service
Street
Unit
City
State
Zip
Country
Latitude
Longitude
Custom field Id
Value
Custom field Id
Value
Custom field Id
Value
Active
Tag Types
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Employee Id
Required
Action name
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Installed Equipments Id
Name
Installed On
Serial Number
Memo
Manufacturer
Model
Cost
Manufacturer Warranty Start
Manufacturer Warranty End
Service Provider Warranty Start
Service Provider Warranty End
Custom field Id
Value
Custom field Id
Value
Custom field Id
Value
Alias
File Name
Type
Alias
File Name
Type
Alias
File Name
Type
Tag Types
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
ID
Required
Item type
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Lead
Required
Campaign
Priority
Business Unit Id
Job Type
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Project Id
Name
Summary
Status Id
Sub Status Id
Start Date
Target Completion Date
Actual Completion Date
Custom field Id
Value
Custom field Id
Value
Custom field Id
Value
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Technician Id
Required
Technician Name
Technician's phone number
Email
Login (Username)
Business Unit Id
User role Id
List of company positions
Azure Active Directory User Id
License type
Team name
Daily revenue goal
Burden rate (hourly)
Biography
Memo
Upcoming appointment visibility
Appointment history visibility
Street
Unit
City
State
Zip
Country
Latitude
Longitude
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Appointments Ids (maximum 50)
ID of job for new appointment
Project Id
Technician Id
Customer Id
Action
This is an event a Zap performs.
Search
Find existing data in your app
Business Unit Id
Action
This is an event a Zap performs.
Search
Find existing data in your app
Category type
Action
This is an event a Zap performs.
Search
Find existing data in your app
Customers IDs (maximum 50)
Created before
Created on or after
Modified before
Modified on or after
Name
Street
Unit
City
State
Zip
Country
Phone
Active
External data application Guid
External data key
External data values
Tag Types
Action
This is an event a Zap performs.
Search
Find existing data in your app
Employee Ids (maximum 50)
Employee name
Employee active
Created before
Created on or after
Modified before
Modified on or after
Action
This is an event a Zap performs.
Search
Find existing data in your app
Estimate Ids
Job Id
Project Id
Sold By
Sold By Employee
Status
Total greater
Total less
Sold after
Sold before
Action
This is an event a Zap performs.
Search
Find existing data in your app
Invoices IDs (maximum 50)
Invoice Number
Status
Job Id
Job Number
Batch Id
Batch Number
Customer Id
Action
This is an event a Zap performs.
Search
Find existing data in your app
Job Type Id
Action
This is an event a Zap performs.
Search
Find existing data in your app
Customer Id
Tag Types
Action
This is an event a Zap performs.
Search
Find existing data in your app
Project Ids
Customer Id
Location Id
Invoice Id
Technician
Job Id
Appointment Id
Action
This is an event a Zap performs.
Search
Find existing data in your app
Service Ids (maximum 50)
Services created before
Services created on or after
Services modified before
Services modified on or after
Service active
External data application guid
External data key
External data values
Action
This is an event a Zap performs.
Search
Find existing data in your app
Technician Ids (maximum 50)
Technician name
Technician active
Created before
Created on or after
Modified before
Modified on or after
Action
This is an event a Zap performs.
Search
Find existing data in your app
Location Id
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use EDS and ServiceTitan with AI agents and code
Beyond Zap workflows. Call EDS and ServiceTitan actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose EDS and ServiceTitan actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Calculate Load
Apply Tag to Customer
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Connect EDS and ServiceTitan to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate ServiceTitan on the Zapier blog
Make work flow with AI
Level up your EDS to ServiceTitan integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales.
