Connect CustomerHub and Telegram to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate CustomerHub with Telegram - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "User Active" from CustomerHub.

Add your action

An action happens after the trigger—such as "React to Message" in Telegram.

You’re connected!

Zapier seamlessly connects CustomerHub and Telegram, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

User Active
Triggers when a user has been set to active.
Trigger
Instant
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User Created
Triggers when a new user has been created.
Trigger
Instant
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- File
  Required
Trigger
Instant
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User Login
Triggers when a user has logged in.
Trigger
Instant
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- Product
  Required
Trigger
Instant
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- Product
  Required
Trigger
Instant
Try It
- Video
  Required
Trigger
Instant
Try It

- Chat ID
- Message Type
Trigger
Instant
Try It
- Chat_id
  Required
- Text Format
- Message Text
  Required
- Disable Link Preview
Action
Write
- Chat_id
  Required
- Poll Question Text
  Required
- Should the poll be anonymous?
  Required
- Poll Type
  Required
- How long should the poll be open?
- Send Closed Poll?
- Send Silently?
- Protect Content from forwarding and saving?
Action
Write

- Audio
  Required
Trigger
Instant
Try It
User Deleted
Triggers when a user is deleted.
Trigger
Instant
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User Inactive
Triggers when a user has been set to inactive.
Trigger
Instant
Try It
- Product
  Required
- Product Pages
  Required
Trigger
Instant
Try It
- Product
  Required
Trigger
Instant
Try It
User Updated
Triggers when a user has been updated in CustomerHub.
Trigger
Instant
Try It
- Email
  Required
- First Name
- Last Name
- Grant Product Access
- Remove Product Access
Action
Write
- Chat_id
  Required
- Message ID
  Required
- Reaction
  Required
- Use big animation
Action
Write
- Chat_id
  Required
- Photo
  Required
- Caption
- Caption Format
- Send Silently
- Protect Content
Action
Write

For AI agents & developers

Use CustomerHub and Telegram with AI agents and code

Beyond Zap workflows. Call CustomerHub and Telegram actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose CustomerHub and Telegram actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create or Update User
React to Message

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger CustomerHub and Telegram actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* customerhub / telegram action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect CustomerHub and Telegram to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Telegram on the Zapier blog

Make work flow with AI

Level up your CustomerHub to Telegram integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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About Telegram

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.

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