Send Microsoft Teams chat messages for new or updated ConnectWise Manage tickets
Stay informed and act quickly on new or updated tickets in ConnectWise Manage with this seamless workflow. When a ticket is created or modified in ConnectWise Manage, this automation sends a chat message to a designated Microsoft Teams channel, keeping your team up-to-date and able to resolve issues promptly. Improve communication and enhance your team's efficiency with this integration.
Stay informed and act quickly on new or updated tickets in ConnectWise Manage with this seamless workflow. When a ticket is created or modified in ConnectWise Manage, this automation sends a chat message to a designated Microsoft Teams channel, keeping your team up-to-date and able to resolve issues promptly. Improve communication and enhance your team's efficiency with this integration.
- When this happens...New/Updated TicketTriggers when a service ticket is created and/or updated. 
- automatically do this!Send Chat MessageSends a message to an existing chat. 
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- New, Updated or Both 
- Company Filter 
- Contact Type Filter 
- Specific Contact Filter 
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- New, Updated or Both 
- Board Filter 
- Project Filter 
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- New Territory- Triggers when a new territory is created. Try It
- Company NameRequired 
- IdentifierRequired 
- TypeRequired 
- StatusRequired 
- Site NameRequired 
- Address 1 
- Address 2 
- City 
- State 
- Zip Code 
- Country Name 
- Phone Number 
- Website 
- Market 
- Source 
- Number of Employees 
- Territory 
 
- Service Board Filter 
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- New, Updated or Both 
- Service Board Filter 
- Specific Service Ticket Filter 
- Project Filter 
 Try It
- FileRequired 
- Record IDRequired 
- Record TypeRequired 
- Title 
- Private? 
- Read Only? 
- Is Avatar? 
 
- First NameRequired 
- Last NameRequired 
- Title 
- Email 
- Default Email 
- Phone Number 
- Default Phone 
- Phone Type 
- Type 
- Company 
- Primary Contact 
- Relationship 
- Department 
- Address 1 
- Address 2 
- City 
- State 
- Zip Code 
- Country Name 
 













