ChipBot + Slack

Receive and retrieve live chat messages from ChipBot in Slack

Keep on top of your customer queries from Slack with immediate updates from ChipBot. Once a new live chat message is received in ChipBot, Slack retrieves the current thread for your immediate attention. This seamless workflow is a time-saver and ensures no essential customer communication is lost in the process, bolstering your responsive customer service.

Keep on top of your customer queries from Slack with immediate updates from ChipBot. Once a new live chat message is received in ChipBot, Slack retrieves the current thread for your immediate attention. This seamless workflow is a time-saver and ensures no essential customer communication is lost in the process, bolstering your responsive customer service.

  1. When this happens...
    ChipBotChipBot
    Live Chat Message Received

    Triggers when there's a new live chat message is received from a visitor.

    TriggerInstant
  2. automatically do this!
    SlackSlack

    This action retrieves all the messages sent to a specific thread in a selected channel.

    ActionWrite
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Supported triggers and actions

    • EmailRequired

    • Domain NameRequired

    Action
    Write
    • EmailRequired

    • StatusRequired

    Action
    Write
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About ChipBot

ChipBot is a knowledge base bot for your website.

Related categories

  • Customer Support
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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