Capsule CRM + CMap Software + Filter by Zapier
Capsule CRM + CMap Software + Filter by Zapier
Update CMap contacts when Capsule CRM contacts are updated
Client details change constantly, and a phone number updated in Capsule CRM leaves CMap with one that no longer works. This integration can help. Once active, it automatically triggers when a new contact is updated in Capsule CRM, checks the record is a person, and finds the CMap contact using the CMap contact ID that the create Zap stored against the Capsule record, then writes the latest name, job title, email and phone to it. Both systems stay in step without anyone rekeying changes twice.
Note: The Filter step is required, because the Updated Contact trigger fires for organizations as well as people.
Note: Step 4 takes the CMap contact ID from the custom field populated by "Create CMap contacts for new Capsule CRM contacts". Set that Zap up and let it run first, or there is no ID to look up and this Zap stops.
Note: Matching on the stored ID rather than a name or email address means a change of surname or email address does not break the link.
Note: Contacts that existed before this pairing was set up will not have an ID stored. Backfill the field for those records, or match them manually.
- When this happens...New or Updated ContactTriggers when a given action is performed on a Person or Organisation.
- automatically do this...Only continue if...Set up rules to specify when this Zap can continue running.
- then do this...Find ContactFinds a Person or Organisation.
- then do this...Find Contact by IDRetrieves detailed contact information by ID.
- then do this!Update ContactTriggers when a contact is updated.
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More things you can do with these apps
Discover other triggers and actions you can use with Capsule CRM, Filter by Zapier, and more
- ActionRequired
Try ItTriggerInstant- ActionRequired
Try ItTriggerInstant- ContactRequired
- NameRequired
- Board
- Description
- Expected Close Date
- Track
- Opportunity
- Owner
- Tags
- Status
ActionWrite- Entity TypeRequired
ActionWrite
- ActionRequired
Try ItTriggerInstant- ActionRequired
Try ItTriggerInstant- Entity TypeRequired
- Activity Type
- NoteRequired
ActionWrite- ContactRequired
- PipelineRequired
- NameRequired
- Description
- Expected Close Date
- Actual Close Date
- Currency
- Duration Basis
- Owner
- Track
- Tags
ActionWrite
Related Zap Templates
- Create CMap contacts for new Capsule CRM contacts
- Create CMap companies and update CMap contacts for new Capsule CRM organisations
- Create CMap projects for new Capsule CRM opportunities
- Update CMap companies when new Capsule CRM organisations are updated
- Update CMap projects when new Capsule CRM opportunities are updated
- Create Capsule CRM organisations for new CMap companies
- Create Capsule CRM contacts for new CMap contacts
- Create Capsule CRM opportunities for new CMap potentials (Consulting Edition)
- Create Capsule CRM opportunities for new CMap projects (AEC Edition)
- Update Capsule CRM organisations when new CMap companies are updated
- Update Capsule CRM contacts when CMap contacts are updated
- Update Capsule CRM opportunities when new CMap projects are updated








