Atera + Freshservice
Create new Freshservice tickets from new Atera alerts
Stay organized and save time by automating your workflow between Atera and Freshservice. With this setup, whenever a new alert is created in Atera, it will simultaneously create a ticket in Freshservice. This way, all your IT service management tasks stay streamlined and efficient. Solve problems faster and enhance your productivity by eliminating manual ticket creation.
Stay organized and save time by automating your workflow between Atera and Freshservice. With this setup, whenever a new alert is created in Atera, it will simultaneously create a ticket in Freshservice. This way, all your IT service management tasks stay streamlined and efficient. Solve problems faster and enhance your productivity by eliminating manual ticket creation.
- When this happens...New Alert Created
Triggers when a new alert is created.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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AI Technician Comment Added
Triggers when an AI technician comment is added to an AI conversation.
Try ItAlert Resolved
Triggers when alert resolved in Atera.
Try ItAutopilot Conversation Escalated
Triggers when a new Autopilot conversation is escalated.
Try ItAutopilot Conversation Summary Created
Triggers when a new conversation summary is created in Autopilot.
Try It
New Alert Created
Triggers when a new alert is created.
Try ItAutopilot Conversation Created
Triggers when a new Autopilot conversation is created.
Try ItAutopilot Conversation Status Updated
Triggers when a new Autopilot conversation status is updated.
Try ItAutopilot Conversation Title Created
Triggers when a new Autopilot conversation title is updated.
Try It