1.Monitors digest emails
Integrate Gmail and email digest filters to map matching digest emails and attachments for processing.
Route negative media mentions to marketing ops inbox
Automatically monitor digest emails and their attachments across Gmail, Files by Zapier, and AI by Zapier. Get a prioritized PR and marketing ops summary when digest emails arrive, matching digests land, or negative posts are identified—so you can extract text, analyze posts, and route triage without manual inbox sorting.
How this automation protects brand reputation
When digest emails and attachment text pile up in inboxes, negative sentiment can go unseen and triage slows. This automation monitors Gmail digest messages, extracts attachment text and analyzes negative posts, then sends a prioritized summary to PR and marketing ops—so your team can respond faster.
Gmailor swap with your favorite app
2.Extracts attachment text
Integrate Files By Zapier and document processing to extract text and convert PDF content to plain text for analysis.
Archivos de Zapieror swap with your favorite app
3.Identifies genuine negatives
Integrate AI by Zapier and text analysis to analyze extracted text, identify genuine negative posts, and recommend actions.
IA de Zapieror swap with your favorite app
4.Sends prioritized inbox summary
Integrate Gmail and email routing to send a standardized negative summary to PR and marketing ops inboxes.
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Alert on rating changes and update review tracker
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Create daily press mention records for your team
Your press mentions stream in untracked, leaving PR managers without quick summaries or sentiment for outreach. It produces structured summaries and sentiment records in your table for same-day review.
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Create mention records for analyst review and triage
Your social mentions about target tickers and company sentiment often go untracked, leaving screening and outreach blind. Analysts can act on new mentions within minutes.
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Create urgent task for negative social reviews by branch
Your social reviews arrive untriaged, leaving branches with unresolved negative feedback. This routes items to a branch task so teams respond and reputation is restored same day.
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Import daily reviews into analytics table for marketing
Your review feed is unstructured, so reviews and replies aren't captured for reporting. Gain consolidated review rows for marketing ops to monitor sentiment and act same day.
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Log relevant community mentions to central mentions sheet
Your monitored community mentions go untracked, hiding product signals and support requests from marketing. Your team triages issues and acts the same day.
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Notify marketing and ops when location rating changes
Your location rating updates go untracked, leaving reputation swings unnoticed and managers without context. Notifies your marketing and ops teams so they can respond the same day.
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Notify team about negative reviews in your channel
You get low-star reviews on your business profile that leave reputation and ops leads without context to triage. It alerts the right channel so cases are acknowledged and assigned same day.
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Notify team of critical customer reviews instantly
Low-rated Google Business reviews slip by unnoticed, leaving feedback untriaged and harming local reputation. Get instant internal alerts so managers and front-desk staff can respond same day.
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Notify team of negative reviews and log them
Your survey reviews arrive without structured logging or owner assignment, leaving reputation issues untracked. Your team can triage negative reviews and respond same day.
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Post low local reviews to your team channel
You miss early negative reviews for your local listings, leaving managers unable to triage reputation issues quickly. Capture and route each low star review to your team for same-day follow-up.
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Post negative article alerts to your ops channel
Your RSS items with client-sensitive headlines can cause ads to appear alongside negative conflict reporting and damage advertiser trust. You'll get vetted alerts so teams can block inventory same day.
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Explore all reputation monitoring automations
Protect brand trust with automated mention tracking, review alerts, and feedback routing
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Paso 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Paso 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Paso 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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