1.Captures new booking payload
Integrate Lodgify and booking data mapping to capture guest fields from each new booking and map them to contact variables.
Create guest contact, send welcome message, and log booking
Automatically capture guest details from each new booking across Lodgify and your guest data tools. Send and log welcomes when new booking created, language preference added, or arrival dates set—so you can normalize contacts, create guest records, and update booking visibility without manual guest entry.
How this automation sends timely welcomes and logs bookings
When new booking created arrives, outreach can be delayed and guest details can go missing. This automation captures booking payloads and normalizes fields, then creates contacts, sends localized welcomes, and adds a bookings row—so your team can confirm delivery without chasing spreadsheets.
Lodgifyor swap with your favorite app
2.Normalizes guest details
Integrate Formatter by Zapier, data transformation tools, and formatting rules to normalize names, phone numbers, dates, and totals.
Formatter by Zapieror swap with your favorite app
3.Creates or matches guest contact
Integrar Google Contacts and contact matching tools to create a contact and store booking reference notes con the guest.
Contactos de Googleor swap with your favorite app
4.Sends localized welcome message
Integrate Webhooks by Zapier and messaging endpoints to POST a language-specific welcome message for qualifying booking records.
Webhooks de Zapieror swap with your favorite app
5.Logs booking and message status
Integrate Google Sheets and reporting tables to add a bookings row with contact IDs, dates, totals, and message status.
Hojas de cálculo de Googleor swap with your favorite app
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Con la confianza de 3,4 millones de empresas
Related automations
- Apps: Mews, Filter by Zapier, Webhooks de ZapierSwap with your favorite apps.
Add departing guest companions to pre-departure email list
You miss companion emails for 48‑hour departures, leaving guest experience and marketing without outreach context. Capture those contacts and queue pre-departure messages to reach them before checkout.
- Apps: Google Sheets, Formatter by Zapier, Webhooks by Zapier, Email por ZapierSwap with your favorite apps.
Add guest contact from confirmed reservation spreadsheet row
Reservation rows missing guest contact details delay pre-arrival messaging and force manual work. It creates guest contacts and flags rows so coordinators can start outreach same day.
- Apps: Webhooks by Zapier, Google ContactsSwap with your favorite apps.
Add guest contacts from booking webhooks to address book
Your booking submissions don't create usable contact records, leaving guest messaging and check-in prep delayed. Add or update guest contacts automatically so team outreach happens same day.
- Apps: Acuity Scheduling, Formatter by Zapier, Webhooks de ZapierSwap with your favorite apps.
Add new bookings to your guest messaging and reviews list
Your studio bookings aren't reaching your guest messaging service, delaying confirmations and pre-visit engagement. It forwards booking contacts so front‑desk can confirm visits same day.
- Apps: HubSpot, Filter by Zapier, Formatter by Zapier, respond.ioSwap with your favorite apps.
Add updated guest contacts to messaging inbox for operators
Your guest contact updates in CRM often don't reach messaging channels, causing missed pickup details and coordination delays. Get current guest contacts into messaging for same-day coordination.
- Apps: Hostaway, Filter by Zapier, SlackSwap with your favorite apps.
Alert guest services about new international booking numbers
Your reservations sometimes include international numbers, hindering same-day pre-arrival messages. Outreach happens before check-in when guest services use the alert to add an alternate contact.
- Apps: Acuity Scheduling, Filter by Zapier, Microsoft TeamsSwap with your favorite apps.
Alert staff of drink preferences before client appointments
Your bookings often miss drink preferences at check-in, leading to inconsistent guest greetings. It notifies front-desk staff before the appointment so guests get their preferred drink on arrival.
- Apps: Zapier Tables, AI by Zapier, Formatter by Zapier, Filter by Zapier, Google Sheets, Email por ZapierSwap with your favorite apps.
Create categorized guest request rows for front desk and ops
Your guest chatbot messages arrive uncategorized, making front desk triage manual and slowing service. The workflow adds categorized, timestamped request rows so staff can respond same day.
- Apps: Webhooks by Zapier, Formatter by Zapier, Zapier TablesSwap with your favorite apps.
Create centralized message records for incoming guest messages
Guest messages arrive on multiple platforms and sit in silos, causing missed replies and manual lookups. A central message log gives your ops and hosts unified context for replies and same-day handoffs.
- Apps: Quo, Formatter by Zapier, HubSpot, Code por ZapierSwap with your favorite apps.
Create CRM message record from incoming guest texts
Your guest texts and voicemails arrive without CRM context, causing missed responses and bookings. Logs messages to contact records so your guest services and reservations respond same day.
- Apps: Google Sheets, Formatter by Zapier, Webhooks by Zapier, GmailSwap with your favorite apps.
Create guest access links and email visitors instantly
You get guest pass entries without automated credentials, causing front-desk delays and confused visitors. Send door links and Wi‑Fi credentials same day so arrivals enter smoothly.
- View all
Explore all guest communication automations
Improve guest communication with automated booking messages, stay updates, and follow-up reminders
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Paso 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Paso 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Paso 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier nos ayuda a cerrar mucho más del 50% de tratos que si no lo haríamos sin él. Es un elemento clave de nuestra estrategia global y, por tanto, de nuestro discurso de ventas.
Raphael Bochner, Fundador y CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Ready to automate your workflow securely?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.