Create tickets on Zendesk for new or updated incidents on PagerDuty

If your support team needs to be aware of PagerDuty incidents the moment they happen, this PagerDuty Zendesk integration is an excellent choice. Once active, it will trigger for each new or updated incident on PagerDuty, creating a new ticket on Zendesk with everything you need to ensure nothing critical ever gets overlooked.

How It Works

  1. A new incident is created or updated on PagerDuty
  2. Zapier automatically creates an account on Zendesk

What You Need

  • PagerDuty account
  • Zendesk account
Create tickets on Zendesk for new or updated incidents on PagerDuty
PagerDuty integration logo

PagerDuty is the leading digital operations management platform for businesses, that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable incidents, PagerDuty provides insights so you can intelligently respond to critical disruptions for exceptional customer experience. With hundreds of native integrations with monitoring and collaboration tools, automated scheduling, advanced reporting, and guaranteed reliability, PagerDuty is trusted by thousands of organizations globally to increase business and employee efficiency.

Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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