Freshdesk + Wufoo

Freshdesk + Wufoo integrations

Create tickets in Freshdesk for new poll entries in Wufoo

Leverage this Wufoo to Freshdesk workflow to instantly generate support tickets based on new poll entries. Whenever a new poll is created in Wufoo, this workflow springs into action, creating a ticket in Freshdesk. This seamless integration between Wufoo and Freshdesk simplifies your customer support process, enabling you to respond to user queries and feedback promptly.

When this happens...
New Entry (poll)Triggers when someone fills out your form. This is a slow version wherein we check periodically for new entries.
TriggerPolling
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

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More things you can do with Wufoo and Freshdesk

Discover other triggers and actions you can use with Wufoo and Freshdesk

- Form
  Required
Trigger
Polling
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New Form
Triggers when you build a new form.
Trigger
Polling
Try It
- Form
  Required
Trigger
Instant
Try It
- Form_hash
  Required
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It

New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It

- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

- Form
  Required
Trigger
Polling
Try It
- Form_hash
Trigger
Instant
Try It
- Form_hash
  Required
Action
Write
- Form_hash
  Required
- Field_title
  Required
- Search Value
  Required
Action
Search
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

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Customer Support

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About Wufoo

Wufoo is an easy way to create and manage HTML forms.

HelpHelp

Related categories

Forms & Surveys

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Related Zap Templates

Use Wufoo Forms to Create Freshdesk Tickets

Related Zap Templates

Use Wufoo Forms to Create Freshdesk Tickets