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Use Wufoo Forms to Create Freshdesk Tickets

  1. When this happensStep 1: New Entry

  2. Then do thisStep 2: Create Ticket

If you use a form on your website for people to contact you, you'll need a place for that information to be submitted and managed. And what better place for that than a help desk? Connecting Wufoo to Freshdesk via Zapier allows you to spend all of your time taking care of your users, and none of your time worrying about how to manage the communication. It just works.

How it works

  1. Someone fills out your Wufoo form
  2. Zapier automatically creates a new ticket in Freshdesk

What you'll need

  • A Wufoo account with an active form
  • A Freshdesk account
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Connect Freshdesk + Wufoo in Minutes

It's easy to connect Freshdesk + Wufoo and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Contact

Triggers when a user is updated.

Create Entry

Creates a new entry in Wufoo for a form and data you select.

InstantNew Contact

Triggers when a new customer is created.

InstantUpdate Ticket

Triggers when a Ticket is updated.

Create Entry (Legacy)

Creates a new entry in Wufoo for a form and data you select (except not files).

Find a Submission

Find a form submission by a field and its value.

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