Voiceflow + Wati
Send new incoming Wati messages to Voiceflow agents
With this workflow, instantly alert your Voiceflow agent whenever there's a new incoming message in your Wati app. This communication automation ensures your team can respond promptly, enhancing customer service efficiency. It saves you the time and effort of manually transferring info between platforms, allowing you to focus more on providing a top-notch customer experience.
With this workflow, instantly alert your Voiceflow agent whenever there's a new incoming message in your Wati app. This communication automation ensures your team can respond promptly, enhancing customer service efficiency. It saves you the time and effort of manually transferring info between platforms, allowing you to focus more on providing a top-notch customer experience.
- When this happens...New Incoming Message
When there is any incoming message on your number
- automatically do this!Send Message to Agent
Sends a message to a conversation with an agent. Make sure you've begun the conversation before using this step!
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New Contact Created
When a new contact is created from an incoming whatsapp message
Try ItWhatsApp NumberRequired
Contact NameRequired
Custom Params
WhatsApp NumberRequired
Template NameRequired
Broadcast NameRequired
Custom Params
Phone number
Agent VersionRequired
User IDRequired
Variables
New Incoming Message
When there is any incoming message on your number
Try ItWhatsApp NumberRequired
Message TextRequired
WhatsApp NumberRequired
Custom ParamsRequired
Agent Phone Number IDRequired
Phone Number To CallRequired
Variables
Hang-Up On Answering Machines