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Create follow-up tasks in Stora when new subscriptions are cancelled

Give your team a chance to win back customers before they leave. When a new subscription is cancelled in Stora, this Zap checks the cancellation reason and—if it's cost-related—automatically creates a task prompting your team to call the customer and explore options to keep them. It's a simple way to reduce churn and make sure no save opportunity slips through the cracks.

When this happens...
Cancelled SubscriptionTriggers when a subscription is cancelled.
TriggerInstant
automatically do this...
Only continue if...Set up rules to specify when this Zap can continue running.
ActionFilter
then do this!
Create TaskCreates a new task.
ActionWrite

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Churned Contact
Triggers when a contact is churned.
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Instant
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New Contact
Triggers when a new contact is created.
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Instant
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New Contract
Triggers when a new contract is created.
Trigger
Instant
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New Credit Note
Triggers when a new credit note is created.
Trigger
Instant
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New Deal
Triggers when a new deal is created.
Trigger
Instant
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Reopened Deal
Triggers when a deal is reopened.
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Instant
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Updated Deal
Triggers when a deal is updated.
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Instant
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Cancelled Identity Verification
Triggers when an identity verification is cancelled.
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Instant
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Processing Identity Verification
Triggers when an identity verification starts processing.
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Instant
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New Invoice
Triggers when a new invoice is created.
Trigger
Instant
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Uncollectible Invoice
Triggers when an invoice is marked as uncollectible.
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Instant
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Updated Invoice
Triggers when an invoice is updated.
Trigger
Instant
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Updated Note
Triggers when a note is updated.
Trigger
Instant
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Completed Order
Triggers when an order is completed.
Trigger
Instant
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Finalized Order
Triggers when an order is finalized (ready for payment).
Trigger
Instant
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New Subscription
Triggers when a new subscription is created.
Trigger
Instant
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Resumed Subscription
Triggers when a subscription is resumed.
Trigger
Instant
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Completed Task
Triggers when a task is completed.
Trigger
Instant
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Reopened Task
Triggers when a completed task is reopened.
Trigger
Instant
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New Tenancy
Triggers when a new tenancy is created.
Trigger
Instant
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Available Unit
Triggers when a unit becomes available.
Trigger
Instant
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Deallocated Unit
Triggers when a unit is deallocated.
Trigger
Instant
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Overlocked Unit
Triggers when a unit is overlocked.
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Instant
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Reserved Unit
Triggers when a unit is reserved.
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Instant
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Updated Unit Type
Triggers when a unit type is updated.
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Instant
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Updated Unit
Triggers when a unit is updated.
Trigger
Instant
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- Contact
  Required
- Email
- Full name
- Phone number
- Tax ID
- Company registration number
- Type
- Source
- Marketing source
- Use case
- Address line 1
- Address line 2
- City
- State/region
- Postal code
- Country
Action
Write
- Name
  Required
- Contact
  Required
- Stage
  Required
- Assignee
- Site
- Note
- Starts at
- Metadata
- Unit type line item
- Protection level line item
Action
Write
- Deal
  Required
- Assignee
- Stage
Action
Write
- Deal
  Required
Action
Write
- Content
  Required
- Resource type
  Required
Action
Write
- Task
  Required
Action
Write
- Task
  Required
Action
Write
- Source
  Required
- Template
  Required
- Description
- External URL
- External ID
- Created at
Action
Write
- Unit
  Required
- Tenancy
  Required
Action
Write
- Contact
  Required
Action
Write
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Stage
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Only continue if...
  Required
Action
Filter

Converted Contact
Triggers when a contact is converted.
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Instant
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Updated Contact
Triggers when a contact is updated.
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Instant
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Signed Contract
Triggers when a contract is signed.
Trigger
Instant
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Updated Credit Note
Triggers when a credit note is updated.
Trigger
Instant
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Lost Deal
Triggers when a deal is lost.
Trigger
Instant
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Changed Deal Stage
Triggers when a deal moves to a different stage.
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Instant
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Won Deal
Triggers when a deal is won.
Trigger
Instant
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Failed Identity Verification
Triggers when an identity verification fails.
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Instant
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Succeeded Identity Verification
Triggers when an identity verification succeeds.
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Instant
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Finalized Invoice
Triggers when an invoice is finalized.
Trigger
Instant
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Paid Invoice
Triggers when an invoice is paid.
Trigger
Instant
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New Note
Triggers when a new note is created.
Trigger
Instant
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Abandoned Order
Triggers when an order is abandoned.
Trigger
Instant
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New Order
Triggers when a new order is created.
Trigger
Instant
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Cancelled Subscription
Triggers when a subscription is cancelled.
Trigger
Instant
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Ended Subscription
Triggers when a subscription is ended.
Trigger
Instant
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Started Subscription
Triggers when a subscription is started.
Trigger
Instant
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New Task
Triggers when a new task is created.
Trigger
Instant
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Updated Task
Triggers when a task is updated.
Trigger
Instant
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Started Tenancy
Triggers when a tenancy starts.
Trigger
Instant
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New Unit
Triggers when a new unit is created.
Trigger
Instant
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Occupied Unit
Triggers when a unit becomes occupied.
Trigger
Instant
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Repossessed Unit
Triggers when a unit is repossessed.
Trigger
Instant
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New Unit Type
Triggers when a new unit type is created.
Trigger
Instant
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Unavailable Unit
Triggers when a unit becomes unavailable.
Trigger
Instant
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- Email
  Required
- Full name
- Phone number
- Tax ID
- Company registration number
- Type
- Source
- Marketing source
- Use case
- Address line 1
- Address line 2
- City
- State/region
- Postal code
- Country
Action
Write
- Credit Note
  Required
Action
Write
- Deal
  Required
- Lost reason
  Required
Action
Write
- Deal
  Required
- Name
- Contact
- Stage
- Assignee
- Site
- Note
- Starts at
- Metadata
- Unit type line item
- Protection level line item
Action
Write
- Invoice
  Required
Action
Write
- Note
  Required
- Content
- Resource type
Action
Write
- Title
  Required
- Description
- Due at
- Site
- Assignee
- Resource type
Action
Write
- Task
  Required
- Title
- Description
- Due at
- Site
- Assignee
- Resource type
Action
Write
- Unit
  Required
Action
Write
- Contact
  Required
Action
Write
- Unit
  Required
- Tenancy
  Required
Action
Write
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
Action
Search
- Search by
  Required
- Email
  Required
- Full name
- Phone number
- Tax ID
- Company registration number
- Type
- Source
- Marketing source
- Use case
- Address line 1
- Address line 2
- City
- State/region
- Postal code
- Country
Action
Search or write

About Stora

Stora is an all-in-one self-storage management software that automates bookings, payments, and facility operations for storage businesses.

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Related categories

CRM (Customer Relationship Management)

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

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