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Shopify + Zendesk

Shopify + Zendesk

Shopify + Zendesk integrations

Generate tickets in Zendesk from newly-paid orders in Shopify

Stay on top of your customer service by using this Zapier automation to generate tickets when new orders are placed on Shopify. Once you set up the Shopify-Zendesk integration, from that point forward new orders placed in Shopify will automatically generate tickets in Zendesk. That gives you an easy way to followup with your new customers.

  1. When this happens...
    New Paid Order
    New Paid Order
    New Paid OrderTriggers when an order is paid (with line item support).
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Shopify and Zendesk

Discover other triggers and actions you can use with Shopify and Zendesk

  • Shopify triggers, actions, and search
    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Polling
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    • Risk level
    Trigger
    Polling
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  • Shopify triggers, actions, and search
    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search
    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Instant
    Try It
    • Blog
      Required
    • Blog Entry Status
    Trigger
    Polling
    Try It
    • Abandoned cart age (hours)
      Required
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Draft Order

    Triggers when a new draft order is created.

    Trigger
    Instant
    Try It
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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Related categories
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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