Put Serviceaide to work with AI and enterprise-grade automation
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- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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Launch your first automated workflow
Add new Gmail messages that match certain criteria to Serviceaide as incident tickets [Business Gmail Accounts Only]
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Ticket
Triggers when a new ticket is created.
Try ItTriggerPolling - Update to Ticket Status or Action
Triggers when any action or update occurs on an existing ticket.
Try ItTriggerPolling - Requestor NameRequired
- DescriptionRequired
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
ActionWrite- Requestor NameRequired
- DescriptionRequired
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
ActionWrite
- New User
Triggers when a new user is created.
Try ItTriggerPolling - New Worklog
Triggers when a new worklog is added to a ticket.
Try ItTriggerPolling - Organization NameRequired
- Organization Type
- Web URL
- Address
- City
- State
- State Code
- Country
- Country Code
- Phone
- Support Email
- Support Phone
ActionWrite- Requestor NameRequired
- DescriptionRequired
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
ActionWrite
For builders
Let your AI safely access Serviceaide
Go beyond Zap workflows. Install Zapier in your AI to call Serviceaide actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in Serviceaide from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose Serviceaide actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Serviceaide connection @ https://zapier.com/ja/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "serviceaide", owner: "me" });
await zapier.runAction({
app: 'serviceaide',
action: 'createchangerequestticket',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.










