RingCentral + Zoho Desk

Create new Zoho Desk tickets from RingCentral received sms/mms messages

Boost your customer support efficiency with this simple workflow. Whenever a new SMS/MMS is received in RingCentral, a corresponding ticket is created in Zoho Desk. You'll no longer miss important customer messages or have to manually input them into your support systems. This streamlined process ensures a prompt and organized response to every customer inquiry.

Boost your customer support efficiency with this simple workflow. Whenever a new SMS/MMS is received in RingCentral, a corresponding ticket is created in Zoho Desk. You'll no longer miss important customer messages or have to manually input them into your support systems. This streamlined process ensures a prompt and organized response to every customer inquiry.

  1. When this happens...
    RingCentralRingCentral
    New SMS/MMS Received

    Triggers when there is a new SMS/MMS received.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • Type

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    New Voicemail

    Triggers when there is a new incoming voicemail.

    Trigger
    Instant
    Try It
ringcentral logo
ringcentral logo

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn more

Related categories

  • Phone & SMS
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho