Microsoft Teams + ZyraTalk

Fetch new interaction data from ZyraTalk and send chat messages in Microsoft Teams

Boost your team's responsiveness by seamlessly integrating ZyraTalk and Microsoft Teams with this easy automation. Once set up, every time there's new interaction data in ZyraTalk, a chat message is sent in Microsoft Teams. This makes it efficient to keep your team informed and responsive to customer interactions, enhancing service levels without additional manual effort.

When this happens...
Fetch Interaction Data
Triggers when new chat data insert.
TriggerPolling
automatically do this!
Send Chat Message
Sends a message to an existing chat.
ActionWrite

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Supported triggers and actions

- Trigger chatRequired
- Branch ID
- Parsed Value(Calls)
- Parsed Value(Webchat)
Trigger
Polling
Try It
- ID(s)Required
- Name(s)Required
- Seach Field NameRequired
Action
Write
- Chat IDRequired
- Search Key
- Search Value
Action
Write
- First NameRequired
- Last Name
- Phone Number
- Email IDRequired
Action
Write
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Trigger
Polling
Try It

New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- TeamRequired
- ChannelRequired
Trigger
Polling
Try It

- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
Action
Write
- Team Member(s)Required
- Message Text Format
- Message TextRequired
Action
Write
- TeamRequired
- Channel NameRequired
- Description
Action
Write
- TeamRequired
- Public ChannelRequired
- Message TextRequired
- Message Text Format
Action
Write
- ChatRequired
- Message Text Format
- Message TextRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
Action
Search
- Chat IDRequired
- Message IDRequired
Action
Search
- TeamRequired
- Channel NameRequired
- Include Archived Channels
Action
Search

Manual Data Push
Fetch data from custom integration
Trigger
Polling
Try It
- Bot TypeRequired
- Select workspaceRequired
- Select context BranchesRequired
- Sections ListRequired
- ContentRequired
- PositionRequired
Action
Write
- First Name
- Last Name
- Email ID
- Phone Number
- Additonal Details
Action
Write
- TeamRequired
Trigger
Polling
Try It
- ChatRequired
- Exclude messages by you?
Trigger
Polling
Try It
- TeamRequired
Trigger
Polling
Try It
- TeamRequired
- ChannelRequired
Trigger
Polling
Try It
- Team MemberRequired
Action
Write
- ChatRequired
- MessageRequired
- Message TextRequired
- Message Text Format
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
- Message Text Format
- Reply ContentRequired
Action
Write
- TeamRequired
- ChannelRequired
- Message TextRequired
- Message Text Format
Action
Write
- Send ToRequired
- Message Text (Optional)
- Card TypeRequired
Action
Write
- TeamRequired
- Channel IDRequired
Action
Search
- Chat IDRequired
Action
Search
- Search byRequired
Action
Search

About Microsoft Teams

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