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Microsoft Teams + TOPdesk integrations
Create TOPdesk incidents from new Microsoft Teams channel mentions
Stay on top of critical issues in your Microsoft Teams channels with this intuitive workflow. When a new channel mention arises in Microsoft Teams, it immediately creates an Incident in TOPdesk. This provides a streamlined process, ensuring you resolve urgent matters promptly and maintain efficiency in your team communication and problem-solving protocols.
- When this happens...New Channel MentionTriggers when a member or highlight word is mentioned in a channel. Requires installation of the Zapier app from the Teams Store.
- automatically do this!Create an IncidentCreate an incident
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More things you can do with Microsoft Teams and TOPdesk
Discover other triggers and actions you can use with Microsoft Teams and TOPdesk
- TeamRequired
Try ItTriggerPolling- ChatRequired
- Exclude messages by you?
Try ItTriggerPolling- TeamRequired
Try ItTriggerPolling- TeamRequired
- ChannelRequired
Try ItTriggerPolling
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Try ItTriggerPolling- New Chat
Triggers when a new chat is created.
Try ItTriggerPolling - TeamRequired
- ChannelRequired
Try ItTriggerPolling- TeamRequired
- Channel NameRequired
- Description
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